Responsible Gambling, Customer Support & Security
Responsible gaming information is available on a dedicated page on the 24VIP website. Players will find some brief information related to playing responsibly, and there are cool off periods and self-exclusion available should you need to use them.
Customer support is available through live chat and email 24 hours a day, 7 days a week. The casino’s staff was generally knowledgeable and able to answer most of the bonus questions I threw their way. This is what I expect from a casino.
Security is a major concern at 24VIP Casino. The site doesn’t use 128-bit SSL encryption from the top level, although the downloadable casino is encrypted. This is a major concern, as hackers could steal your login information, compromising your personal information. This is another major area that needs to be fixed by the casino’s staff.
Terms and Conditions, Banking
Looking through the terms and conditions at 24VIP Casino, I cannot find anything that stands out as being unfair or predatory toward players.
24VIP’s banking system accepts deposits and withdrawals through Visa, MasterCard, Neteller, Paysafecard, ecoPayz, Bitcoin, and uPayCard. The site does have a low cashout limit of $500 per day and $2,000 per week. Payout times are also slow, taking up to 10 business days to clear the system.
Banking options at 24VIP Casino
Slots
There are a good number of Rival powered slots on offer at 24VIP Casino. These slots include both classic and video style slots that have an array of different themes and features. Unfortunately, there aren’t any licensed slots on offer, so everything you see here will be a unique property from Rival. There are also progressive jackpots offered, which have prizes ranging from a few thousand up to six-figure jackpots. Mobile play is also supported, although the number of games on offer pales in comparison to the desktop mobile.
Comp Point Program
There is a loyalty system in place at 24VIP, with players earning cash back on the amount of money they play. The casino has Silver, Gold, Platinum, and Diamond tiers for players, with higher rank dependent on the amount you gamble.
Licence Information
24VIP Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
24VIP Casino does not accept players from the following countries: Afghanistan, Afghanistan, Alberta, Alberta, Armenia, Armenia, Azerbaijan, Azerbaijan, Bangladesh, Bangladesh, Belarus, Belarus, Bhutan, Bhutan, British Columbia, British Columbia, Bulgaria, Bulgaria, Canada, Canada, China, China, Costa Rica, Costa Rica, Croatia, Croatia, Curacao, Curacao, Estonia, Estonia, Georgia, Georgia, Germany, Guam, Guam, Hungary, Hungary, India, India, Indonesia, Indonesia, Iran, Iran, Iraq, Iraq, Israel, Israel, Kazakhstan, Kazakhstan, Kyrgyzstan, Kyrgyzstan, Lithuania, Malaysia, Malaysia, Manitoba, Manitoba, Netherlands Antilles, Netherlands Antilles, New Brunswick, New Brunswick, Newfoundland and Labrador, Newfoundland and Labrador, Northwest Territories, Northwest Territories, Nova Scotia, Nova Scotia, Nunavut, Nunavut, Ontario, Ontario, Pakistan, Pakistan, Poland, Poland, Prince Edward Island, Prince Edward Island, Quebec, Quebec, Romania, Romania, Russia, Russia, Saskatchewan, Saskatchewan, Serbia, Serbia, Syria, Syria, Ukraine, Ukraine, Viet Nam, Viet Nam, Yukon Territory and Yukon Territory.
Other Products
In addition to standard casino games, there is a limited live dealer casino in place, offering up the chance to play webcast roulette games.
Player Issues
There are currently no known player issues pertaining to how 24VIP casino conducts its gaming operations.
Wizard Endorsement Status
24VIP Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with 24VIP Casino.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.
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Comments: 111
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User reviews marked with this logo are syndicated from LCB.org
3.4 / 5
Liked ItI like their mobile layout and how they have mobile friendly interface. I also think they have a good loyalty program.
2.3 / 5
Max cashout restrictions are bs. Just another method for an otherwise reputable casino to keep your money
2.4 / 5
DislikeI started off liking this casino, as well as it's sister site. Until it was time to cash out. The max cashout for a newer player is extremely low. And they consider you a new player even after depositing hundreds of dollars.
I started off liking this casino, as well as it's sister site. Until it was time to cash out. The max cashout for a newer player is extremely low. And they consider you a new player even after depositing hundreds of dollars. But they won't pay you hundreds until you've spent thousands! Bad taste in my mouth from this place!
Read more4.6 / 5
Liked ItI really like this casino a lot. It holds true to form with the rest of the sister casinos, like Shazam. It lacks the originality of Shazam’s theme but holds up well with gaming, both in variety and playability. Have a go at it, you won’t be disappointed!
0.5 / 5
TerribleThe customer service here is terrible they are freaking rude on top of that there games lag none stop Your withdrawal request will take to long to receive back Immaturseven37
3.6 / 5
AverageNothing really jumps out at me from this site yet. Decent games and a few bonuses I've seen available. The platform is smooth enough and if I get to a withdrawal I will update my review with that info. Good luck
I am marking average as my rating I have tried to claim the ND bonus, but I had to send a message to their OFFLINE support staff using the Chat Bot because there were no agents available to offer supportjQuery34107868034891989593_1674879323687? If I ever receive the bonus and get to play on this site, I will update...
I am marking average as my rating I have tried to claim the ND bonus, but I had to send a message to their OFFLINE support staff using the Chat Bot because there were no agents available to offer supportjQuery34107868034891989593_1674879323687? If I ever receive the bonus and get to play on this site, I will update my review.
Read moreOh 24. VIP casino just another playing casino. I guess if they put VIP on there they thought it would make it better. But it just makes you expect more. If you’re looking for a place to display sure they’ll do. But if you’re looking for a place to have fun playing at and a withdrawal look somewhere else
5 / 5
AwesomeThis is one of the best casinos in the world n I have a lot of fun playing
3.8 / 5
Liked ItPlayed here a year or two ago and was a decent site. Need to come back and make a deposit. I think legit.