Responsible Gambling, Customer Support & Security
Responsible gaming is addressed through a dedicated page on the casino’s website. The page contains information on identifying and fighting problem gambling behaviors, and there are deposit limits as well as self-exclusion policies in place for those who need it. Better yet, there are links to outside gambling assistance groups, who can provide counseling services free of charge.
Customer service is available from 9:30am through 6pm GMT through both live chat and email. These hours are woefully short, and the lack of weekend hours is a concern as that is one of the busiest times that players frequent betting sites. The staff (when available) was helpful and able to answer questions, but with such neutered hours, I cannot say the service is great.
The casino does protect player information using 128-bit SSL encryption technology, which is fantastic as it protects your data from being intercepted and stolen by hackers. This technology is built in from the top-level on down, which is more than some other casinos can say.
Terms and Conditions, Banking
Looking through the terms and conditions at All Star Games, I couldn’t find anything that stood out as being unfair or predatory toward players.
For a UK friendly casino, All Star Games has some very slow banking processes, which make it non-competitive with all the other sites in the region. The payout times for winnings can take up to 7-10 business days, which is simply too long. The casino also only accepts deposits and withdrawals through Visa, MasterCard, and Paysafecard. Capping things off is a low £1,000 daily, £3,000 weekly, and £5,000 monthly cashout limit on winnings.
Banking options at All Star Games
Slots
There are tons of video and classic video slots on offer at All Star Games, with titles provided through big name developers like Net Ent, NextGen Gaming, and more. The casino also has some mobile games on offer, meaning you can spin the reels from anywhere you can grab a data connection.
Comp Point Program
There is a VIP program on offer at All Star Games, with players advancing as they play more at the casino. Players begin leveling up through the system when deposit more than £100.
Licence Information
All Star Games is licensed to conduct gaming operations through the jurisdictions of Alderney and the United Kingdom.
Countries not supported
All Star Games does not accept players from the following countries: Afghanistan, Alabama, Alabama, Aland Islands, Alaska, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arizona, Arkansas, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burundi, California, California, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Colorado, Congo, Congo Democratic Republic, Connecticut, Connecticut, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, Florida, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Haiti, Hawaii, Hawaii, Heard Island and McDonald Islands, Hong Kong, Hungary, Iceland, Idaho, Idaho, Illinois, Illinois, India, Indiana, Indiana, Indonesia, Iowa, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kansas, Kazakhstan, Kentucky, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Louisiana, Luxembourg, Macau, Maine, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Maryland, Massachusetts, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Michigan, Micronesia, Federated States of, Minnesota, Minnesota, Mississippi, Mississippi, Missouri, Missouri, Moldova, Monaco, Mongolia, Montana, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, Nevada, New Brunswick, New Caledonia, New Hampshire, New Hampshire, New Jersey, New Jersey, New Mexico, New Mexico, New York, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Niue, Norfolk Island, North Carolina, North Carolina, North Dakota, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Ohio, Oklahoma, Oklahoma, Oman, Ontario, Oregon, Oregon, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Pennsylvania, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Carolina, South Dakota, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Tennessee, Texas, Texas, Thailand, Timor-Leste, Tokelau, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United States, United States, United States Minor Outlying Islands, Utah, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Virginia, Wallis and Futuna, Washington, Washington, West Virginia, West Virginia, Western Sahara, Wisconsin, Wisconsin, Wyoming, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Player Issues
There are currently no known player issues pertaining to how All Star Games conducts its gaming operations.
Wizard Endorsement Status
All Star Games has not earned endorsement from the Wizard of Odds.
All Star Games Screenshots
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Comments: 3
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User reviews marked with this logo are syndicated from LCB.org
3.4 / 5
OKA very decent casino with easy sign up process and many games from few providers. Quick join process and availability of support is good solution but saw better places to play.
0.6 / 5
TerribleThis casino sucks. It is one of the worst casinos I've ever been to. It has taken 6 days to get my account active (it still isn't). It took 3 days to get someone to contactme or answer my emails. Yesterday I thought all is well when I sent a photocopy of my debit card's back side.
This casino sucks. It is one of the worst casinos I've ever been to. It has taken 6 days to get my account active (it still isn't). It took 3 days to get someone to contactme or answer my emails. Yesterday I thought all is well when I sent a photocopy of my debit card's back side. The secret security team is now going through my documents, with utmost scrutinity, I guess.AVOID THIS CASINO!!!
Read moreNo netherlands at the signup!!