Responsible Gambling, Customer Support & Security
As with any European regulated online casino, Arcade Spins has a lengthy responsible gaming section, which provides users with information related to stopping problem betting behaviors. The page does share the casino’s policies to limit problem betting, including self-exclusion, deposit limits, reminders, and more. There are also a number of links to outside assistance agencies, which provide counseling services free of charge.
Customer support is available via live chat, email, and telephone from 9am through 1am each day of the week. The casino’s staff is the same as the other properties under the 888 umbrella, and is acceptable, as they’re fast to respond to help requests and can answer most general questions thrown their way.
Security isn’t a concern, as Arcade Spins uses the industry-standard 128-bit SSL encryption to protect player data as it’s moved to and from the casino. You always want to look for this in your browser, as it means your personal and financial data is secure.
Terms and Conditions, Banking
While there aren’t really any predatory terms at the casino, there are a number of bonus items that aren’t player friendly. Punters will find high wagering requirements on non-deposit bonuses, and a free spins bonus on your first deposit is capped at a paltry £1. There was one term that I didn’t like, which was that low-risk betting was considered to be bonus abuse, which could see your winnings confiscated and you being banned from the casino.
The banking system is decent, if unspectacular. Withdrawals are limited to £1,000 per day, £2,000 per week, and £5,00 per month, which is puny for an online casino, especially one backed by as large a company as 888. Furthermore, there is a 48 hour pending time on winnings, after which payouts are issued, but still taking between 1 and 7 business days depending on your method selected. Once again, I expect more from a big-name group like 888.
Banking options at Arcade Spins
Slots
There are hundreds of video slots on offer at this casino, with a large selection of games from top-name developers. Mobile slots are also supported, giving players a chance to win on the go.
Comp Point Program
There is a VIP program in place at Arcade Spins, awarding players who wager a high amount of money with exclusive bonuses and rewards.
Licence Information
Arcade Spins is licensed to conduct gaming operations through the jurisdictions of Gibraltar and the United Kingdom.
Countries not supported
Arcade Spins does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Player Issues
There are currently no known player issues pertaining to how Arcade Spins conducts its gaming operations.
Wizard Endorsement Status
Arcade Spins has not earned endorsement from the Wizard of Odds.
Arcade Spins
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Comments: 1
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User reviews marked with this logo are syndicated from LCB.org
1 / 5
DislikeArcade Spins is a sister casino of Secret Slots, they both have same bonus terms which is terrible like limited winnings from free spins despite the amount of free spins. I mean, you could give the players thousands of free spins no deposit required but when the winnings from it is capped, it is still not interesting.
Arcade Spins is a sister casino of Secret Slots, they both have same bonus terms which is terrible like limited winnings from free spins despite the amount of free spins. I mean, you could give the players thousands of free spins no deposit required but when the winnings from it is capped, it is still not interesting. It's like putting lipstick on a pig, yes you did that...but it's still a pig. Deposit and withdrawal methode are limited, high wagering on bonuses and long pending time on withdrawal.
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