Responsible Gambling, Customer Support & Security
There is a responsible gaming page located at the bottom of the Casiplay website. The page is extensive, providing a wealth of information about how to fight addictive behaviors. Additionally, you’ll find links to outside counseling groups as well as various controls such as cool off periods, deposit and play limits, and self-exclusion from the site should you need it.
The casino staff can be reached through live chat and email. I requested help through the live chat and had a rep online within a few seconds. They were able to answer my questions, and are more or less what I expected to see, which isn’t a bad thing.
Casiplay does use the industry-standard 128-bit SSL encryption technology, which is important in protecting your data from being intercepted and stolen by hackers. We only recommend that you play at casinos that use this technology.
Terms and Conditions, Banking
Looking through the terms and conditions, there’s nothing that particularly stands out as being predatory or unfair toward players.
The banking system is decent, but certainly not the greatest that we’ve come across. Punters can use wire transfer, eWallets, and credit cards to do their depositing and banking, but you’ll be waiting for a 48 hour pending time before they’re processed. eWallets are paid out fastest thereafter, with other methods taking longer to complete. There is a maximum $7,000 monthly withdrawal limit on winnings.
Banking options at Casiplay
Slots
There’s a huge slot library on offer at Casiplay, and players will find more than 1,300 slots in the casino. The games are from the likes of Microgaming, NetEnt, Play’n GO, and more. The games have a huge array of features and themes. Unfortunately, there are no progressive jackpots available here, but on the plus side, you will see that many of the games can be played on mobile devices such as smartphones.
Comp Point Program
There is a full VIP program integrated into Casiplay, with players automatically granted bronze status. Moving up there is silver, gold, platinum, premium, and prestige tiers. Each of these tiers has progressively better benefits, including more free spins, better bonuses, and faster payout times.
Licence Information
Casiplay Casino is licensed to conduct gaming operations through the jurisdiction of Malta.
Countries not supported
Casiplay does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Zambia and Zimbabwe.
Other Products
In addition to standard casino games, Casiplay offers a full live dealer suite of titles to their customers.
Player Issues
There are currently no-known player issues pertaining to how Casiplay Casino conducts their gaming operations.
Wizard Endorsement Status
Casiplay has not earned endorsement from the Wizard of Odds.
You have successfully logged in!
Please check your email and follow the link we sent you to complete your registration.
Comments: 12
Please login or register to submit your comment.
User reviews marked with this logo are syndicated from LCB.org
3.6 / 5
OKCasiPlay is definitely a good choice if you're looking for an online casino. This has a solid selection for games that include live ones. It is still small which is why I am positive about it but I hope it improves on the clear issues on the site.
3.9 / 5
Liked ItPretty good casino, nice bonuses and big choice of slots , good support answer quickly, withdraw without problems
4.1 / 5
Liked ItDecent layout and good collection of games. Downside is the withdrawal hold period (48 Hours) this should be taken care of. Though there VIP club benifits states the VIP members get faster cashout not sure how fast that would be ! i registered here 3 days ago.
Decent layout and good collection of games. Downside is the withdrawal hold period (48 Hours) this should be taken care of. Though there VIP club benifits states the VIP members get faster cashout not sure how fast that would be ! i registered here 3 days ago. completed my doc verifications first and already started playing since yesterday ! great thing is i already reached the Silver VIP level :) Overall its great. It's worth giving a try ! Cheers !!!
Read more4.1 / 5
Liked ItGreat casino with lot of games. Withdrawal time is little longer than other casinos. Overall its great.
2 / 5
AverageThe only positive thing about this casino is their big selection of games and generous bonuses, the rest is to forget, only cons.. ridiculous the max withdrawal limit and 48h pending
3 / 5
OKCasiplay is on a AspireGlobal platform. I was about to register, but a bit curious to read the bonus policy. I got to know that it is AspireGlobal platform because of the long list of excluded or limited games from Bonus Play.
Casiplay is on a AspireGlobal platform. I was about to register, but a bit curious to read the bonus policy. I got to know that it is AspireGlobal platform because of the long list of excluded or limited games from Bonus Play. There are not many nice games to play for bonus wagering. I used to play Hopa Casino which is on the same platform, I didn't have any problem in withdrawals, they kept the pending time 48 hours and processing within 24 hours. Good luck.
Read more4 / 5
Awesomefrom the look of the whole page is great, take over, legibly. I have not paid a deposit yet ... with such a presentation is good. DUZO software ... ok
2.4 / 5
AverageUpon second visit of their website I decided to give this casino a slight higher rating due the edited bonus term. Instead of 35 times deposit plus bonus it is now bonus only that has to be wagered. This is an inprovement and I am glad they've decided to willing to change it.
Upon second visit of their website I decided to give this casino a slight higher rating due the edited bonus term. Instead of 35 times deposit plus bonus it is now bonus only that has to be wagered. This is an inprovement and I am glad they've decided to willing to change it. Unfortunately the list of games with 50% count towards the wagering remains the same which is still way too long in my opinion, there are at least over 300 slots only count 50% towards the wagering.
Read more3 / 5
Liked ItA great casino that offers an equally awesome welcome bonus with match and reload bonuses included, great selection of slots and games , one of the best looking casinos I have seen , very good attention to detail in the look and feel of the casino when logging in on both the mobile and desktop versions of the casino ,...
A great casino that offers an equally awesome welcome bonus with match and reload bonuses included, great selection of slots and games , one of the best looking casinos I have seen , very good attention to detail in the look and feel of the casino when logging in on both the mobile and desktop versions of the casino , all in all a very well designed and exciting addition to the online casino community
Read more2.9 / 5
AverageSo far yet another average casino. They need to improve the withdrawal limits. Current $7K/month is way too low. Additionally, any pending time ( yet alone 48hrs ) is not acceptable for any player. Players tend to give the winnings back when there is a delay in processing cashouts.
So far yet another average casino. They need to improve the withdrawal limits. Current $7K/month is way too low. Additionally, any pending time ( yet alone 48hrs ) is not acceptable for any player. Players tend to give the winnings back when there is a delay in processing cashouts. Pending time is just that, a way to delay the withdrawal and get players to lose it all back. So play smart LCB'ers.
Read more