Responsible Gambling, Customer Support & Security
This is a casino brand that operates under the UKGC gambling license, which means that the operator guarantees a high level of data safety and fair online gambling practices, so all visitors and registered casino members can expect to receive casino services that align well with the requirements of the mentioned license.
The operator stands for responsible, safe gambling. Although the operator provides various options for protection against potential gaming related problems and issues that may arise from excessive spending or intensive gaming, the responsibility lies with the players to understand that online gambling is exclusively an entertaining activity and by no means a way to secure an income, or anything similar. Players who notice the negative impact of gambling should take appropriate measures without delay.
Players who wish to stop playing casino games for longer than one month can do so by activating the self-exclusion option. Gamblers can choose to block their accounts from all casino products or just from certain ones. The self-exclusion can be set for a period from six months up to five years.
Customer care service, unfortunately, is only available via email. Neither phone support nor a live chat option is included, so communication with casino staff is somewhat limited, which many players may consider a drawback. On the other hand, this casino brand has accounts on various popular social networks, allowing additional communication through those channels, and gamblers are suggested by the operator to use them.
Also, the FAQs section provides answers to common questions, so you may want to check it out before reaching out to the customer care team. There is also an amazing blog section included.
Some casino members may be concerned about the safety of their personal information, especially during payment transactions. While it is advisable to always remain cautious, it's reassuring to know that this casino implements all the necessary security measures to safeguard players' data.
DragonBet Casino provides safe onsite payments to gamblers and it is protecting their private information by using the latest SSL (Secure Sockets Layer) encryption protocol.
Terms and Conditions, Banking
Players should never skip reading the Terms and Conditions document, as it is a mandatory step during the sign-up process. Doing so will provide players with comprehensive details and understanding of all casino services, as well as the rules that apply to them. The T&C provides information on opening a new player's account, deposits and withdrawals, redeeming bonuses and promotional offers, and more.
Here is a short list of the most important facts you should be aware of:
- The operator reserves the right to perform account verification at any time. This procedure requires gamblers to submit their personal identification documents, confirming their identity and age, before placing bets or making a withdrawal request.
- Players can make deposits and cash out their funds in GBP and Euro only.
- The operator does not charge fees for payment transactions, but note that deposits and withdrawals via some payment providers may include fees.
- Minimum deposit and minimum cashout limits are excellent.
- There is no maximum monthly withdrawal limit.
The casino's cashier supports checks, bank wire transfers, and the most popular credit and debit payment cards. Other options are not available. Although the absence of additional choices may seem problematic, the truth is that the available banking methods perfectly suit the needs of the casino audience. Exceptional limits, as well as relatively fast withdrawal transactions, compensate for the lack of other options.
Keep in mind that at the time of writing this review, payments in cryptocurrencies were not possible, and no crypto payment option was included.
Banking options at DragonBet Casino
Slots
Online slot games dominate the iGaming world, and this casino also includes an exciting game collection of slots. Since this is probably the most popular game among gamblers worldwide, we believe players will appreciate the fact that the operator hosts various games for all types of players, containing both old-school slots and top-rated modern, new releases. The slots collection is not among the largest that we have seen, but it will certainly keep you entertained and occupied.
Gamblers will be able to try out and browse slots with various appealing themes, excellent sound designs, and cutting-edge graphic solutions. Included games come with great reward systems and features such as bonus spins, game multipliers, extra rounds, wilds, etc.
Let's check out some of the recommended games: Diamond Mine Megaways, Deal or no Deal Golden box Megaways, 7's Deluxe, Fishin' Frenzy Fortune Play, Slots O' Gold, Eye of Horus, The Golden Tablet Megaways, Big Bass Floats my Boat, Big Wild Cats, The Alter Ego, Secrets of the Nile, The Goonies, Wish Upon a Jackpot, Fat Stacks Miami Cash, Gold Strike, Red Hot Luck, Good Luck & Good Fortune and more.
Comp Point Program
This online casino included a diverse range of attractive sports betting events and casino games, but unfortunately, it did not include a loyalty scheme in its offerings.
The absence of a loyalty plan may impact the overall gambling experience to a certain degree for players who appreciate additional rewards, perks, or benefits that often come with active engagement on online gambling platforms.
Despite the lack of a VIP program, we believe this operator will continue to strive to engage gamblers through its game selection and other activities, as this brand is not particularly focused on promotions.
Countries not supported
DragonBet Casino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Wizard Endorsement Status
DragonBet Casino has not earned endorsement from the Wizard of Odds.
DragonBet Casino Screenshots
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