Responsible Gambling, Customer Support & Security
Unfortunately, Drake Casino does not cover the topic of responsible gaming, save for a small graphic in the footer section of their site that reads “Responsible Gaming”. I feel this is a major mistake for Drake, as they have a responsibility to offer information on the topic to their players, as they very well may end up helping one of their customers from making a terrible mistake.
Customer support is available through telephone, email, and live chat from 10am-12am EST daily. The customer support has always been excellent for me in the past, as staff is always fast to respond and friendly. I have had a few times when the casino had to look up my question and email me back, but I appreciate this tact rather than being left high and dry with no solution to my queries.
Drake Casino uses 128-bit SSL encryption technology to scramble your personal and financial data, which protects you from hackers who could otherwise steal your info.
Terms and Conditions, Banking
Looking through the terms and conditions at Drake Casino, there is nothing that stands out as being unfair or predatory toward players. Drake Casino also has an excellent reputation among players, giving us extreme confidence that everything is on the up and up.
The banking system at Drake Casino is pretty decent, allowing players to deposit and withdraw money from Skrill and Bitcoin. Deposits are also available through Visa, American Express, and MasterCard, while withdrawals can be processed through check and wire transfer.
Banking options at Drake Casino
Slots
The most popular portion of Drake Casino’s library is the fact that the casino offers all of BetSoft’s Slots3 Series of 3D slots. These games are quite numerous, and provide a very nice presentation as well as interactive features. Additionally, many of these games can be played on mobile devices with no loss of display or gameplay.
Comp Point Program
Drake Casino offers their own comp program, which they dub “Drake Club”. Drake Club enrollment is automatic, and players can earn points for every dollar wagered, and can be accumulated to purchase casino credits, enter sweepstakes, or purchase consumer electronics prizes.
Licence Information
Drake Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Drake Casino does not accept players from the following countries: Alberta, Antigua and Barbuda, British Columbia, Bulgaria, Canada, China, Denmark, France, Israel, Italy, Kentucky, Korea, Democratic People's Republic of, Libya, Manitoba, Maryland, Myanmar, Netherlands, Netherlands Antilles, New Brunswick, New Jersey, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Sierra Leone, Somalia, Sudan, Sweden, Ukraine, Washington and Yukon Territory.
Other Products
In addition to table games, slots, and video poker, Drake Casino also offers keno, scratch card, and virtual racing games to their customers.
Player Issues
Throughout the years Drake Casino has become a reputable online casino, but players may be turned off by the $100 minimum withdrawal, which is a bit high considering that the casino accepts deposits beginning at just $25.
Wizard Endorsement Status
Drake Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Drake Casino.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.
You have successfully logged in!
Please check your email and follow the link we sent you to complete your registration.
Comments: 220
Please login or register to submit your comment.
User reviews marked with this logo are syndicated from LCB.org
0.7 / 5
DislikeRedeemable bonuses are a joke. You got to love that. I did get to play a game I hadn't played before. Drake is really generic looking and they really need to put some money into the website. Don't know why anybody would put money there when there's a lot better choices.
bonuses are only play then deposit to get the bonus when it states free spins so you go on win a little and cant use it until you deposit leaving rather annoying fomo aimerd at making you want to deposit more but it totally made me not want to ever play here.
2.4 / 5
OKI played in this casino a long ago but now I am thinking that once more try to find luck here. I will player here 2 million bc slot game. In this game free spins are not much in quantity only 4 spins are awarded. Let's see what will happen may I win or lost but I will surely try here.
Withdrawal times are just too extremely slow. It can take up to a few weeks just to get your winnings
4.3 / 5
Liked ItIntuitive interface, there were no problems with entering money, everything is clear and interesting in principle, I really liked the race, it gave the most money with minimal investment
1 / 5
Withdrawal times are just too extremely slow. It can take up to a few weeks just to get your winnings. It’s not a bad casino don’t get me wrong, but it feels a little outdated in the regard that there are casinos implementing instant withdrawals with crypto deposits and why can’t these guys do the same? Anyway.
Withdrawal times are just too extremely slow. It can take up to a few weeks just to get your winnings. It’s not a bad casino don’t get me wrong, but it feels a little outdated in the regard that there are casinos implementing instant withdrawals with crypto deposits and why can’t these guys do the same? Anyway. Not a bad casino just has its flaws with the verification sometimes taking too long and the withdrawal process being too slow.
Read morecustomer support is rude and unprofessional. snide comments and degrading remarks, never giving a real answer just going in circles and never directly to the point. very disappointed in the unprofessionalism displayed by this casino..
customer support is rude and unprofessional. snide comments and degrading remarks, never giving a real answer just going in circles and never directly to the point. very disappointed in the unprofessionalism displayed by this casino.. and to top it all off after i was already verified , they made it so i have to verify again.
Read more0.9 / 5
TerribleI am extremely disappointed with Drake Casino. The problems started with the long withdrawal times – my money didn't arrive for several weeks. Customer support ignored my requests or gave vague answers, not helping to resolve the issue. The platform often froze, disrupting the gameplay.
I am extremely disappointed with Drake Casino. The problems started with the long withdrawal times – my money didn't arrive for several weeks. Customer support ignored my requests or gave vague answers, not helping to resolve the issue. The platform often froze, disrupting the gameplay. The bonuses came with high wagering requirements, making them almost useless. I do not recommend this casino to anyone!
Read more3 / 5
Liked ItI honestly enjoy this site more than I thought I would. They have bonuses frequently and they also have free slot tournaments as well as others that you can buy into. Not bad at all.
3.3 / 5
OKPlayed here a couple times. Overall it's a decent place to play at. Definitely not one of the tops but all in all it's an OK option.