Responsible Gambling, Customer Support & Security
There is a dedicated page related to responsible gaming, which provides information on identifying and fighting problem and underage betting. There are self-exclusion policies in place should you need them, and the site also has links to outside gambling counseling groups, should you need it.
Customer service is available through live chat, email, and telephone 24 hours a day, 7 days a week. I reached the staff through the live chat and found them to be both helpful and friendly, as they were able to get me answers regarding bonus terms and conditions.
The casino does protect player data by implementing 128-bit SSL encryption technology, which takes and scrambles information as it is sent between the casino’s servers and your computer, and vice versa. This is a key security feature that all reputable casinos these days utilize, so it’s a good sign to see it here.
Terms and Conditions, Banking
Looking through the terms and conditions, there’s nothing that stands out as being unfair or predatory toward players.
The banking system at Eclipse Casino isn’t great, as the casino has low withdrawal limits of just $2,000 per week, and payouts take between 7-10 business days to be completed. Seeing as how the site services the American betting market, it’s understandable to see some of these restrictions in place. Deposits and withdrawals are processed using MasterCard, Visa, Skrill, Neteller, Paysafecard, and wire transfer.
Banking options at Eclipse Casino
Slots
There are a healthy number of video and classic slots available for play at Eclipse Casino, with all of Rival’s library available to play. The casino also has some progressive jackpots available to win, and support for mobile slots lets you play on the go. The quality of the slots on offer ranges from very good to poor, with older games really starting to show their age when compared to games from other developers like Microgaming, Net Ent, Playtech, RTG, etc.
Comp Point Program
Comp points at Eclipse Casino are awarded with every wager you place at the site. These points are then accumulated and can be redeemed for cash that allows you to play games.
Licence Information
Eclipse Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Eclipse Casino does not accept players from the following countries: Alberta, Belarus, British Columbia, Canada, China, Georgia, Germany, Hungary, India, Israel, Lithuania, Malaysia, Manitoba, Netherlands Antilles, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Poland, Prince Edward Island, Quebec, Romania, Russia, Saskatchewan, Ukraine and Yukon Territory.
Player Issues
There are currently no known player issues pertaining to how Eclipse Casino conducts its gaming operations.
Wizard Endorsement Status
Eclipse Casino has not earned endorsement from the Wizard of Odds.
Eclipse Casino Screenshots
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Comments: 21
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User reviews marked with this logo are syndicated from LCB.org
0.8 / 5
TerribleYes this casino sends massive amounts of emails daily several a day sometimes several in an hours time on offers that you don’t qualify for that they are not gonna let you have but yet they won’t stop emailing them to you and they blame it on the marketing team I had to change my email
2.5 / 5
AverageI wish I'd never signed up here. I only registered for the free chip but now they flood my inbox lol. My biggest complaint about the site is the software is just too old. all the games function very well but they're just so out of date.
I wish I'd never signed up here. I only registered for the free chip but now they flood my inbox lol. My biggest complaint about the site is the software is just too old. all the games function very well but they're just so out of date. Maybe if they add a different provider or see an update someday I'll be more active here but for the time being I doubt it
Read more2.5 / 5
AverageEclipse casino was one of the very first casinos I've ever deposited and played at. Being new to online gambling, my deposit and and deposit bonus went pretty fast. I loved the game selection. I also appreciate the many different deposit and withdrawal options.
Eclipse casino was one of the very first casinos I've ever deposited and played at. Being new to online gambling, my deposit and and deposit bonus went pretty fast. I loved the game selection. I also appreciate the many different deposit and withdrawal options. If I could change anything I would hope that they opted for instant withdrawals for players using bitcoin or other cryptocurrency. Over all not a bad site to try.
Read moreGreat casino alot of deposit options. there withdrawal options are pretty impressive too. they a lot of bonuses to choose froom . You can choose a smalll bonus that offers little playthrough like 5x the deposit and bonus or you can receive a large bonus where the rollover is 100x the bonus and deposit.
Great casino alot of deposit options. there withdrawal options are pretty impressive too. they a lot of bonuses to choose froom . You can choose a smalll bonus that offers little playthrough like 5x the deposit and bonus or you can receive a large bonus where the rollover is 100x the bonus and deposit. Overall a good casino because of its wide array of bonuses.
Read moreThis is the spam casino. I have deposited 4 times and all deposit receipts are available to me, on every deposit I do call the phone I do not know why, I do not know where this casino bought the license, perhaps from a grocery store in Caracao.
This is the spam casino. I have deposited 4 times and all deposit receipts are available to me, on every deposit I do call the phone I do not know why, I do not know where this casino bought the license, perhaps from a grocery store in Caracao. They closed my account when I criticized them for the inconvenience by calling for each deposit. All of the casinos affiliated with this casino are poorly managed and possibly a set of network thieves.
Read more2.3 / 5
DislikeI have to say that this casino is a the top of my bad list I give them a 2.3 because the games are ok and you can win from them, the bad is it was very tough to get my winnings it took 3months and a 3rd party mediator to get it .
I have to say that this casino is a the top of my bad list I give them a 2.3 because the games are ok and you can win from them, the bad is it was very tough to get my winnings it took 3months and a 3rd party mediator to get it . Also stay away from the bonuses they make it nearly impossible to get anywhere with them . Customer service stinks even though they are decent folks there it’s just a the higher management likes to play games with payouts. I don’t recommend this casino it’s not the worst of them but be careful if you decide to play here
Read more1.9 / 5
AverageI was offered a freebie from this casino, I signed up and to my surprise the freebie was not there and I asked their support to ask what's up with that and they told me that the sign up bonus was not avaliable for my country which is odd because it wasn't stated anywhere about it.
I was offered a freebie from this casino, I signed up and to my surprise the freebie was not there and I asked their support to ask what's up with that and they told me that the sign up bonus was not avaliable for my country which is odd because it wasn't stated anywhere about it. So I just them be and never give them any thought again after that and a few days later I received an email stated that I was given a freebie of 50 euro with 80 times wagering, I didn't take it because I don't want to waste my time, knowing I'll never clear the wagering. I couldn't recommend this casino.
Read more2.3 / 5
DislikeMade a deposit and was lucky and won ! But the winnings came from a bonus that was given to me after I lost my deposit. I’m sure winning from the bonus is what caused them to drag their feet on my withdraw one excuse after another love support was no help .
Made a deposit and was lucky and won ! But the winnings came from a bonus that was given to me after I lost my deposit. I’m sure winning from the bonus is what caused them to drag their feet on my withdraw one excuse after another love support was no help . After about 4 months I was able to resolve this through a 3rd party mediator. Game play is the same as other casinos with the same software nothing unique or special about this casino
Read moreI received a text message on my mobile that my Eclipse Casino account was issued a free 25 chip. I tried to log in but after an unsuccessful attempt, live chat informed me that I had not account with them. The text should have stated free 25 chip upon sign-up to avoid confusion.
I received a text message on my mobile that my Eclipse Casino account was issued a free 25 chip. I tried to log in but after an unsuccessful attempt, live chat informed me that I had not account with them. The text should have stated free 25 chip upon sign-up to avoid confusion. Anyhows, I opened an account and played the freeplay and played through and had enough in balance for max w/d amount. Then the hoops and bounds around getting account verified, identity check, and deposit verification was just way too much work for me. The site tech seemed a bit clunky as well so I think I'll forego playing here...
Read more2 / 5
DislikeWell to kick things off on my first visit ever to this casino I try to work in my No deposit bonus that is still valid and hasn't expired, only to spend a half an hour of frustration. The results were I was so mad about not getting my bonus in which to try the casino that I went ahead and deposited So i could play .
Well to kick things off on my first visit ever to this casino I try to work in my No deposit bonus that is still valid and hasn't expired, only to spend a half an hour of frustration. The results were I was so mad about not getting my bonus in which to try the casino that I went ahead and deposited So i could play . Which lead to me blowing my $50 wad in less then 30 minutes.... Lol. I'm over this site. I'm on to the next RIVAL casino. If y'all have any suggestions for a decent RIVAL casino please, I'm all ears!
Read more