Responsible Gambling, Customer Support & Security
Responsible gaming has its own page on the Giant Spins website, where players can find information on fighting problem gambling and underage betting. You’ll find links to outside counseling groups, and different limits such as play time and deposits can also be used. Self-exclusion is also available should you need it, with timeframes of one day to permanent exclusion available.
Customer service is available using telephone and email 24 hours a day, 7 days a week. Unfortunately, there is no live chat available, which is a shame, as I often like to use chat for instant results. Still, the email I sent was replied to in just over an hour’s time, which isn’t too bad.
The casino does protect your data using 128-bit SSL encryption technology, which scrambles it as it moves from your computer to the casino, and vice versa. This is important in protecting your information, and we only recommend you play at casinos that use encryption to help keep you safe.
Terms and Conditions, Banking
Looking through the terms and conditions, there’s nothing that stands out as being unfair or predatory toward players.
The banking system is a mixed bag, as players aren’t subject to any maximum withdrawal amounts. Unfortunately, players will be subject to a 48 hour pending time on winnings, and eWallets can take a further 2-3 business days to be paid out. This is too bad, as there are other online sites that can pay out nearly instantly.
Banking options at Giant Spins
Slots
There are a good number of slots in place, with titles from companies like NetEnt, Thunderkick, 1x2 Gaming, and more being offered. You’ll find no shortage of themes, and there are a few different progressive jackpots that be won as well. Mobile slots are also available, letting you play on your smartphone or tablet.
Comp Point Program
Players earn comp points by betting money at Giant Slots. Players earn 1 comp point for every 2 pounds wagered, and players can redeem 1,000 points for £1 cash to be used on the site.
Licence Information
Giant Spins Casino is licensed to conduct gaming operations through the jurisdictions of Gibraltar and the United Kingdom.
Countries not supported
Giant Spins does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alderney, American Samoa, Andorra, Angola, Antigua and Barbuda, Arizona, Arkansas, Armenia, Australia, Austria, Azerbaijan, Bahamas, Belarus, Belgium, Bosnia and Herzegovina, Bouvet Island, Brazil, Bulgaria, California, Chile, China, Colombia, Colorado, Congo Democratic Republic, Connecticut, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Estonia, Faroe Islands, Florida, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guyana, Hawaii, Heard Island and McDonald Islands, Hong Kong, Hungary, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Israel, Italy, Japan, Jordan, Kansas, Kentucky, Korea, Democratic People's Republic of, Kuwait, Laos, Latvia, Lebanon, Libya, Lithuania, Louisiana, Macau, Maine, Malaysia, Martinique, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Moldova, Montana, Montenegro, Nebraska, Netherlands, Netherlands Antilles, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Norway, Ohio, Oklahoma, Ontario, Oregon, Pakistan, Palestine, Pennsylvania, Philippines, Poland, Portugal, Puerto Rico, Reunion, Rhode Island, Romania, Russia, Saint Helena, Saint Lucia, Saint Martin, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sudan, Sweden, Switzerland, Syria, Tennessee, Texas, Thailand, Turkey, Uganda, Ukraine, United States, United States Minor Outlying Islands, Utah, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen and Yugoslavia.
Player Issues
There are currently no-known player issues pertaining to how Giant Slots conducts their gaming operations.
Wizard Endorsement Status
Giant Spins has not earned endorsement from the Wizard of Odds.
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Comments: 2
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User reviews marked with this logo are syndicated from LCB.org
3.1 / 5
OKI am just checking around this casino, and T&Cs and promotions were rather familiar. And it was pretty much the same of SecretSlots and ShanghiSpins. This casino group has a little strange bonus policy for free spins. Maybe it was different before, but now, all the winnings free spins is capped at 2.5 pounds.
I am just checking around this casino, and T&Cs and promotions were rather familiar. And it was pretty much the same of SecretSlots and ShanghiSpins. This casino group has a little strange bonus policy for free spins. Maybe it was different before, but now, all the winnings free spins is capped at 2.5 pounds. Why? I really wonder... And as I know, they don't give bonuses any more, if player took any bonus from their affiliated casinos.
Read more2 / 5
AverageGiant Spins casino is formerly known as Crystal Spins casino, members from Crystal Spins casino are able to use their login info at Giant Spins casino, so remember not to create a new account here if you're already a member of Crystal Spins.
Giant Spins casino is formerly known as Crystal Spins casino, members from Crystal Spins casino are able to use their login info at Giant Spins casino, so remember not to create a new account here if you're already a member of Crystal Spins. This casino is run by Cassave Enterprises, the same company who runs Secret Slots casino. This casino is quite fast when it comes to withdrawal but their bonus terms are awful. For example, winnings from free spins despite the amount will be capped at €2,50 or equivalent and need to wagered 50 times. Not really my kind of casino.
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