Responsible Gambling, Customer Support & Security
There is a responsible gaming page on the Island Jackpots page, where punters can get information on fighting underage gambling and gambling addiction. There are a series of limits you can use, which include play limits, deposit limits, time limits, and more. There’s self-exclusion available as well, with links to Gamstop, which can provide counseling if you need it.
The casino’s support team can be reached using live chat, telephone, and email. The staff I interacted with were friendly and fast to respond, although they weren’t great at giving in-depth answers to bonus questions I asked.
The casino does encrypt information using SSL, which is what we see from nearly every website these days. Encryption keeps your information safe from prying eyes, and we only recommend you play at casinos that use it.
Terms and Conditions, Banking
There are a few terms that I don’t particularly care for. These include requiring notarized documents for some withdrawal requests as well as splitting some progressive jackpot payments into 24 payments, which doesn’t make sense, as software companies pay the jackpots out in lump sums to the casinos.
The banking system is okay, albeit not the fastest we’ve seen. There is a 48 hour pending time on your first withdrawal, with eWallets taking an extra 2-3 days to be distributed. This is too long for the method, and credit cards and bank transfers take even longer. On the bright side, there is no max withdrawal, but if you win a jackpot, expect the above-mentioned 24 monthly payments rather than a lump sum payout.
Banking options at Island Jackpots
Slots
There are more than 1,100 slot machines on offer at Island Jackpots, with the casino hosting games from the likes of NetEnt, IGT, Bally, WMS, and others. You’ll certainly be able to find a game that suits your fancy, as there are countless themes and features in the games. The real highlight here though is the progressive jackpots, as there are some huge prizes that can be won. Mobile slots can also be played, with a large selection of titles available on smaller screens.
Comp Point Program
There’s a 12-tier loyalty program in place at Island Jackpots, which provides players who wager different amounts the chance to earn some bonuses, free spins, and other prizes. The promotions get better as you increase in the tiers, but you have to pump some serious money in to get there.
Licence Information
Island Jackpots Casino is authorized to conduct gaming operations through the jurisdictions of the United Kingdom and Gibraltar.
Countries not supported
Island Jackpots does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alderney, American Samoa, Angola, Antigua and Barbuda, Arizona, Arkansas, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bouvet Island, Brazil, Bulgaria, California, Chile, China, Colombia, Colorado, Congo Democratic Republic, Connecticut, Croatia, Cuba, Curacao, Czech Republic, DC, Delaware, Denmark, Estonia, Florida, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Germany, Gibraltar, Guadeloupe, Guam, Guyana, Hawaii, Heard Island and McDonald Islands, Hong Kong, Hungary, Idaho, Illinois, Indiana, Indonesia, Iowa, Iran, Iraq, Israel, Italy, Japan, Jordan, Kansas, Kentucky, Korea, Democratic People's Republic of, Kuwait, Latvia, Lebanon, Libya, Lithuania, Louisiana, Maine, Malaysia, Marshall Islands, Martinique, Maryland, Massachusetts, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Montana, Montenegro, Nebraska, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Ohio, Oklahoma, Ontario, Oregon, Pakistan, Palau, Palestine, Pennsylvania, Philippines, Poland, Portugal, Puerto Rico, Reunion, Rhode Island, Romania, Russia, Saint Helena, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, Spain, Sudan, Syria, Tennessee, Texas, Thailand, Turkey, Ukraine, United States, United States Minor Outlying Islands, Utah, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen and Yugoslavia.
Player Issues
There are currently no known player issues pertaining to how Island Jackpots conducts their gaming operations.
Wizard Endorsement Status
Island Jackpots has not earned endorsement from the Wizard of Odds.
Island Jackpots Screenshots
Island Jackpots
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Comments: 1
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User reviews marked with this logo are syndicated from LCB.org
1.5 / 5
DislikeI believe this is a sister casino of Secret Slots, I'm not really a fan of that casino either since their bonus terms are the worst. Island Jackpots offered me a 200% first deposit bonus and at the time I was planning to claim it but they do not have Skrill as deposit methode, so that's it then.
I believe this is a sister casino of Secret Slots, I'm not really a fan of that casino either since their bonus terms are the worst. Island Jackpots offered me a 200% first deposit bonus and at the time I was planning to claim it but they do not have Skrill as deposit methode, so that's it then. Thinking back, I probably won't have a good time playing because their games are limited and long pending time on withdrawal didn't make it any better. They offer IGT games but the netherlands is restricted from playing them so that's 30 games less to choose from at least. This casino is a no go for me from the beginning. I'm glad I wasn't able to make a deposit.
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