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Joo Casino Review
38Show CommentsJoo Casino does not allow players from Ohio
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38Show CommentsIntroduction
Joo Casino is an online betting site that is owned and operated by Direx N.V., and is replacing the Princess Star Casino brand. The site was launched in 2017 and offers the same software set that the Princess Star brand had. This means that Joo Casino is an excellent site to play at and I highly recommend you check them out.
Casino Info
Joo Casino Video Review
Bonuses
Below are the 4 bonuses available at Joo Casino.
Below is a list of promotions currently being offered at Joo Casino.
Sign Up Bonus
Sign Up Sticky A 100% Sign Up bonus with a max bonus of €/$1000 +100 casino spins and a wagering requirement of 50xb on Slots
Percentage play-through by game:
- 5% for Live Roulette, Video Poker, Craps, Baccarat, Poker, Sic Bo, Roulette, Live Blackjack, Live Craps, Live Baccarat, Blackjack, Live Poker, Live Sic Bo and Live Dragon Tiger
- 100% for Slots
Note:
2nd Deposit Bonus
Deposit Cashable A 50% 2nd Deposit bonus with a max bonus of €/$2000 +50 casino spins and a wagering requirement of 50xb on Slots
Code: RELAX
Percentage play-through by game:
- 5% for Roulette, Live Blackjack, Live Craps, Live Baccarat, Live Roulette, Live Poker, Live Sic Bo, Live Dragon Tiger, Blackjack, Video Poker, Craps, Baccarat, Poker and Sic Bo
- 100% for Slots
Note:
3rd Deposit Bonus
Deposit Cashable A 50% 3rd Deposit bonus with a max bonus of €/$3000 +50 casino spins and a wagering requirement of 50xb on Slots
Code: ACTNOW
Percentage play-through by game:
- 5% for Blackjack, Video Poker, Baccarat, Poker and Roulette
- 100% for Slots
Note:
Weekly Bonus
Weekly Sticky A 60% Weekly bonus with a max bonus of €/$500 and a wagering requirement of 40xb on Slots
Code: CANDY
Percentage play-through by game:
- 5% for Video Poker, Blackjack, Poker, Roulette and Baccarat
- 100% for Slots
Note:
Software Providers
Joo Casino is powered by Microgaming, Net Entertainment, Playtech, BetSoft, 1x2gaming, Amatic Industries, Big Time Gaming, ELK Studios, Evolution Gaming, Ezugi, Habanero Systems, iSoftBet, lightningboxgames, Novomatic, Oryx, Play'n GO, playson, Quickspin, Rabcat, Relax Gaming, SOFTSWISS, Thunderkick, Vivo Gaming, Yggdrasil, Endorphina, Wazdan, Realistic Games, GameArt, Betgames, Booming Games, Pragmatic Play, Nolimit City, Red Tiger Gaming, Booongo, Spinomenal, Felix Gaming, Red Rake Gaming, Skillzzgaming, Fugaso, Belatra Games, Fantasma Games, Kalamba, Revolver Gaming, Platipus Gaming, Nucleus Gaming, Skywind, Spinmatic, Spadegaming, Triple Edge Studios, BGAMING, Northern Lights Gaming, Fazi, Evoplay, Stormcraft Studios, IGTech, Switch Studios, OneTouch, Electric Elephant Games, Pocket Games Soft, Bulletproof Games, All41 Studios, Mascot Gaming, TVBet, NetGame Entertainment, Gameburger Studios, Pulse 8 Studios, Slot Factory, Neon Valley Studios, Golden Rock Studios, Spearhead Studios, Swintt, TrueLab Games, SpinPlay Games, Mancala Gaming, 7Mojos, SmartSoft Gaming, KA Gaming, Atmosfera, Real Dealer Studios, GONG Gaming, Blue Guru Games, Lady Luck Games, Holle Games, Buck Stakes Entertainment, Caleta Gaming, mplay, Games Global, Reevo, Amusnet Interactive, Wizard Games, 2by2 Gaming, Ash Gaming, Blueprint Gaming, CT Interactive, Greentube, Igrosoft, Leander Games, Merkur Gaming, Pariplay, Push Gaming, Tom Horn Gaming, Gamomat, RFranco Group, Mr Slotty, Reel Time Gaming, MGA, Authentic Gaming, Bally Wulff, Iron Dog Studio, Old Skool Studios, Foxium, Just For The Win, Reflex Gaming, PearFiction Studios, Wild Streak Gaming, Slingshot Studios, Golden Hero, Fortune Factory Studios, Jade Rabbit Gaming, RubyPlay, 4ThePlayer, AvatarUX, Gamevy, Crazy Tooth Studio, High 5 Games, ReelPlay, Japan Technicals Games, Alchemy Gaming, Rarestone Gaming, Plank Gaming, Vibra Gaming, Black Pudding Games, Snowborn Games, Boomerang Studios, Hacksaw Gaming, Max Win Gaming, Gold Coin Studios, Bang Bang Games, Gamzix, Half Pixel Studios, Arcadem, Slotmill, Triple Cherry, SilverBack Gaming, Peter And Sons, Absolute Live Gaming, Eurostar Studios, Aurum Signature Studios, Charismatic, Onlyplay, Gamebeat, FlipLuck, Beter Live, Area Vegas, RAW iGaming, Bombay Live, Leap Gaming, TaDa Gaming, Winfinity, 3 Oaks Gaming, Amigo Gaming, Apparat Gaming, Spribe, Print Studios, 1spin4win, Bet2Tech, Gaming Corps, HammerTime Games, BetSolutions, Four Leaf Gaming, INO Games, Nailed It! Games, Atomic Slot Lab, Neko Games, Reel Kingdom, Oros Gaming, Givme Games, Spinza, Popiplay and Live88, and the casino’s games are provided via a web-based instant play platform that loads up directly through your internet browser. The casino also supports mobile play, which means that you can gamble via your smartphone or tablet from anywhere you can grab a data connection.
Blackjack
 Atlantic City Blackjack |
 European Blackjack |
 European Blackjack Redeal |
 Classic Blackjack |
 Vegas Single Deck |
 Vegas Downtown |
If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions. Also, Blackjack variants such as Double Exposure, Pontoon, Spanish 21 and Super Fun 21 are also available.
Video Poker
There are quite a few Video Poker games accessible to players. They include Aces and Eights (1 hand and multi-hand), All Aces, Bonus Deuces Poker, Bonus Poker, Bonus Poker Deluxe, Deuces Wild (1 hand and 4-100 hands), Double Bonus Poker, Double Double Bonus Poker, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, SupaJax and Tens or Better.
Joo Casino Video Poker (Microgaming)
| Game review | Return | Power Poker | Multi-Play | Pay Table | Live Game |
|---|---|---|---|---|---|
| All Aces | 99.92% | No | No | 800-60-400-100-50-7-5-4-3-1-1 | No |
| Jacks or Better | 99.54% | Yes | Yes | 800-50-25-9-6-4-3-2-1 | No |
| All American | 99.38% | No | No | 800-200-34-8-8-8-3-1-1 | No |
| Aces & Faces | 99.26% | Yes | Yes | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Double Bonus | 99.16% | No | No | 800-50-160-80-50-9-7-5-3-1-1 | No |
| Bonus Deuces Wild | 99.15% | No | No | 1000-400-200-25-80-40-18-8-4-4-3-1-1 | No |
| Tens or Better | 99.14% | Yes | Yes | 800-50-25-6-5-4-3-2-1 | No |
| Aces & Eights | 99.09% | No | No | 800-70-80-50-20-8-5-4-3-2-1 | No |
| Deuces & Joker | 99.07% | Yes | Yes | 2000-800-25-12-9-6-3-3-3-2-1 | No |
| Double Double Bonus | 98.98% | No | No | 800-50-400-160-160-80-50-9-6-4-3-1-1 | No |
| Joker Poker (kings or better) | 98.60% | Yes | Yes | 1000-200-100-50-17-7-5-3-2-1-1 | No |
| Bonus Poker Deluxe | 98.49% | No | No | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Double Joker | 98.10% | No | No | 800-100-50-25-8-5-4-3-2-1 | No |
| Deuces Wild | 96.77% | Yes | Yes | 800-200-25-16-13-4-3-2-2-1 | No |
| Louisiana Double | 93.45% | No | No | 500,75,70,35,9,6,4,4,2,4,2,2,1 | No |
Other Games
Joo Casino is also home to 337 other games listed below:
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Responsible Gambling, Customer Support & Security
Responsible gaming is addressed using a dedicated page on the Joo website. This page isn’t as comprehensive as some others I’ve seen, but it’s still good to see it here. The site has cool off, self-exclusion, and other policies meant to limit problem betting activities, and there’s also info on combatting underage betting.
Customer support is available through live chat and email. The rep I contacted picked up on the chat relatively fast, and they were able to answer my general bonus term questions, which is about all I expect from the support at any site. I would have liked to see more options available, but I won’t complain too much as the help was generally available.
Security is addressed using 128-bit SSL encryption, which is what all reliable casinos are using these days. For those who don’t know, SSL encrypts data as it gets transferred between your computer and the casino’s servers, and keeps it from being intercepted by outside parties. This is a good thing and I’m happy to see it implemented here.
Terms and Conditions, Banking
I took a look at the terms and conditions at Joo Casino and couldn’t find anything misleading or unfair toward players.
The banking system at Joo is pretty solid, as the site offers deposits and withdrawals through Bitcoin, Zimpler, Paysafecard, Visa, MasterCard, Maestro, Skrill, Neteller, Sofort, and more. The casino pays winnings very quickly, with Bitcoin coming through almost instantly, while other eWallets are paid out within 24 hours. There is a $4,000 weekly withdrawal limit on winnings, or 4 Bitcoin, which is currently trending higher than the $4k limit on other methods.
Banking options at Joo Casino
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Slots
 High Striker |
There is a huge library of slots on offer at Joo Casino, with the site offering more than 670 games as of the publication of this review. These games include licensed and unique properties spanning classic and video slots. There are also some progressive jackpots on offer.
Comp Point Program
There is a VIP program in place for players who wager large amounts of money in the casino, but I couldn’t find any information on a comp program.
Licence Information
Joo Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Joo Casino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Arizona, Arkansas, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Czech Republic, DC, Delaware, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Florida, French Polynesia, Gabon, Gambia, Georgia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kansas, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kyrgyzstan, Laos, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Louisiana, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Maryland, Massachusetts, Mauritania, Mauritius, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Pennsylvania, Philippines, Pitcairn, Poland, Portugal, Rhode Island, Romania, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Senegal, Serbia, Seychelles, Singapore, Slovakia, Solomon Islands, Somalia, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Zambia and Zimbabwe.
Other Products
In addition to standard casino games, Joo Casino also has a full live dealer casino that it offers to its players.
Player Issues
There are no known player issues pertaining to how Joo Casino conducts its operations.
Wizard Endorsement Status
Joo Casino has not earned endorsement from the Wizard of Odds.
Joo Casino Screenshots
Comments: 38
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User reviews marked with this logo are syndicated from LCB.org
3.1 / 5
AverageI found that it was just ok. I only have won small amounts not even worth withdrawing.
Nice casino! Fast withdrawal of winnings, support works at a high level. Large store of goods for loyalty points, no deposit free spins every week.
I have been playing at Joo for about 7 years and this casino has been good to me. They have a large selection of games and also crypto depositing options. The customer service is very helpful and they send me free spins once a week or so.
I have been playing at Joo for about 7 years and this casino has been good to me. They have a large selection of games and also crypto depositing options. The customer service is very helpful and they send me free spins once a week or so. I haven't won from the free spins but I feel like if you deposit at a casino and they send free spins then you make your customers love you more and you feel appreciated and more inclined to deposit again. Lots of casinos don't send depositors free spins which is at a loss for them I feel. Verification is fast and payouts are quick too. The customer service is great and friendly. Joo is one of the top Dama casinos and I am happy to play there and trust they're not predatory or harmful to gamblers via terms and conditions or predatory wager requirements. Highly recommended from me
Read more3.6 / 5
Used to be awesome with fast withdrawals and an overall good performance, including decent loyalty bonuses and cashback. But something changed in the last couple of weeks months and even their response time in live chat became bad
3.9 / 5
OKGood games and fast answers from support. However, I didn't find luck here. I will play again and maybe someday I will won something
Hello, dear players and forum administration, I would like to share the problem of the DAMA N.
Hello, dear players and forum administration, I would like to share the problem of the DAMA N.V casino group, since I don’t see any other way out, and in the future so that players know about this problem! The thing is, back in 2015-18, I just started playing in online casinos, like any newbie, I didn’t read any rules and conditions of casino sites. It so happened that I mistakenly opened several accounts in Joocasino, in Bitstarz at the same time (the guys understood everything and I’ve been playing there for 6 years without problems and withdrawing!) in my name at different times, I admit my mistake, I’ve been doing this for a long time I play responsibly and always verify my accounts from the moment of registration so that there are no problems, and it didn’t work out here according to the casino administration, which, as I understand it, is the same for everyone. So recently I went back to Joo casino, since the account was opened quite a long time ago, at the place of my old registration (I don’t have permanent registration yet, in case of a withdrawal and a request to update the current data, I would also upload new documents, since the old address was no longer there) I uploaded all the documents and asked them to change the old address in the account. For a very long time they were indignant and asked why you want to change the address in your profile, after thinking for a long time, they asked me to upload some document confirming my old address in my profile, I uploaded it, and a day later I received a letter about blocking my account. Okay, I broke something in JOO, but in new casinos from this network I also received letters, from Rooli and Rooster bet, but in those I couldn’t break anything, and in any new one from this group! I also uploaded all the documents after registration for verification. Help me contact this casino Administration or representatives, because I really like their casino groups and I want to play in them all the time! This all slightly spoiled my opinion about them, because each casino is separate with its own rules and conditions, how can they block my accounts in different ones, where I am verified, managed to make deposits and withdrawals and did not break any rules and play responsibly! I wrote to them wherever possible, tell me the reason for the blocking!? The answer is the same - it's the Administration! Is this possible? I will also provide all screenshots. Help me stop the ''administration'', I'm afraid that there will be blockages in those where I have been actively playing for a long time, or in the future, if I manage to win a large amount, they will find this reason and will not pay me and return my deposit. p.s So that you understand, in my group there is only one account everywhere, verified and there have already been deposits and withdrawals! If necessary, I can list them too.
Read more3.7 / 5
Liked ItThis casino is decent overall. The slots are colorful and the design is eye-catching. The staff is polite and helpful, always ready to explain and assist. There's a good variety of games available. However, I can't comment on withdrawals as I haven't withdrawn yet since I haven't played here enough.
4.4 / 5
Liked ItNot a bad place with adequate promotion in the VIP program Account verification was fast enough and I withdrew my money within a day. From interesting for me was the number of live games and players who were in chat. A lot of interesting people with whom you can spend the evening in good company))
4 / 5
Liked ItI signed up to Joo casino a long time ago and I still get given free spins every week which is awesome. They have an awesome selection of games and the whole site is very easy to use and I really like how they have an app as it just makes it even easier to play :)
3.1 / 5
AverageNot bad, Lots of games, beautiful interface and easy to use, lots of bonuses for every single deposit without game restrictions and good chat and support. But also they do everything to avoid processing withdrawals it's frustrating.... It takes days or weeks to get e-mails.