Responsible Gambling, Customer Support & Security
Responsible gaming is addressed using a dedicated page on the Northern Lights website. The casino provides information on identifying if you have an issue, and there are also limits such as deposit limits and self-exclusion policies available. Link s to counseling groups such as GamCare are also provided as well.
Customer support is available through live chat, telephone and email, with the staff reachable through the first two from 8am to midnight GMT. The staff is fast to respond and knowledgeable and were able to answer any of the questions I threw their way.
The casino protects player data using 128-bit SSL encryption technology, which is the industry standard these days. This is really important, especially as the majority of players are on mobile devices, whose signals are able to be hacked by thieves. This protection gives an extra level of support, and is welcome.
Terms and Conditions, Banking
Looking through the terms and conditions, there’s nothing that stands out as predatory or unfair at Northern Lights Casino.
The banking system is decent enough, with the site offering deposits and withdrawals through credit cards and eWallets. The payout times are a concern, as the site has a 72 hour pending time on winnings, with further time needed to process payouts. This is too long. There are also limits on withdrawals each week and month, which needs to be looked out for.
Banking options at Northern Lights Casino
Slots
There are tons of video and classic slots on offer at Northern Lights Casino, with the site offering more than 1,100 slots to players. There are progressive jackpots available to be won, and all of them can be hauled in on your smartphone or tablet.
Comp Point Program
A VIP program is in place for punters who have deposited at least £2,000 at Northern Lights Casino. The program has various benefits, including a personal manager, bonuses, and special gifts.
Licence Information
Northern Lights Casino is licensed to conduct gaming operations through the jurisdictions of Gibraltar and the United Kingdom.
Countries not supported
Northern Lights Casino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Zambia and Zimbabwe.
Other Products
In addition to standard casino games, Northern Lights offers players a full live dealer casino.
Player Issues
There are currently no known player issues pertaining to how Northern Lights Casino conducts their gaming operations.
Wizard Endorsement Status
Northern Lights Casino has not earned endorsement from the Wizard of Odds.
Northern Lights Casino Screenshots
Northern Lights Casino
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Comments: 1
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User reviews marked with this logo are syndicated from LCB.org
4 / 5
OKGerman Players were allowed right now & 5€ no deposit bonus could be claimed for new players. They are an mobile&desktop Casino and dont have so many Slots as other Casino's , but the collection of Netent/Nextgen slots include's some of my favourites like Gun's Roses, DazzleMe, Steamtower or Medusa II