Responsible Gambling, Customer Support & Security
Responsible gaming is addressed through a dedicated page on the OnlineCasino.eu website, and players can find information on identifying and fighting problem gambling, and there are multiple links to outside counseling groups for individual countries. Players can also put limits on their betting or self-exclude themselves from the casino if need be.
There are customer service representatives available through both telephone and email, and the reps can speak both German and English. The rep I conversed with through email was fast to respond, and was able to answer questions regarding bonus terms.
The casino does encrypt player information using 128-bit SSL encryption technology, which takes player information and scrambles it as its sent between your computer and the casino’s servers. This is a solid security measure, and is used by all reputable online betting sites.
Terms and Conditions, Banking
Looking through the terms and conditions at OnlineCasino.eu, there is nothing that stands out as being unfair or predatory toward players.
The banking system in place is decent, with the casino offering deposits and withdrawals through Visa, MasterCard, wire transfer, PayPal, Skrill, and Diners. Deposits can also be made through SOFORT, Paysafecard, and Giropay. There is a pending time of 48 hours on withdrawals, with payouts being processed shortly thereafter. It should be noted that there is a €2,000 daily withdrawal limit.
Banking options at OnlineCasino Deutschland & Europa
Slots
There is a library of hundreds of slots on offer at OnlineCasino.eu, with games from Microgaming and Net Ent making up the library of games. This means that punters will find a series of licensed and original games, including Tomb Raider, Jurassic Park, Terminator 2: Judgment Day, Avalon II, and many more. Classic slots are available to play as well, although you will find that there are far less to play than their more attractive and modern descendants.
There are also progressive jackpots and mobile games available to play played on your mobile devices, which lets you play the games on the go from anywhere you can grab a data connection.
Comp Point Program
OnlineCasino.eu has a VIP program, which opens to players after they earn enough points to reach 5,000 points. This then opens up comp points, cash back, and other bonuses to players.
Licence Information
OnlineCasino.eu is licensed to conduct gaming operations through the jurisdiction of Malta.
Countries not supported
OnlineCasino Deutschland & Europa does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bosnia and Herzegovina, Botswana, Bouvet Island, British Columbia, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Croatia, Cuba, Curacao, Cyprus, DC, Delaware, Denmark, Djibouti, Dominica, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Hong Kong, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Kansas, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Louisiana, Macau, Madagascar, Maine, Malawi, Malaysia, Mali, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Montana, Montserrat, Morocco, Myanmar, Namibia, Nauru, Nebraska, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Philippines, Pitcairn, Portugal, Prince Edward Island, Puerto Rico, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovenia, Solomon Islands, Somalia, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Utah, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yukon Territory, Zambia and Zimbabwe.
Player Issues
There are currently no known player issues pertaining to how OnlineCasino.eu conducts its gaming operations.
Wizard Endorsement Status
OnlineCasino Deutschland & Europa has not earned endorsement from the Wizard of Odds.
OnlineCasino Deutschland & Europa Screenshots
OnlineCasino Deutschland & Europa
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Comments: 9
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User reviews marked with this logo are syndicated from LCB.org
1.4 / 5
Dislikefor me this casino is rubbish...starts with the terrible goes on with the game collection (ok to be fair... they have improved and added some provider to the collection) when i visited the casino for the first time and scrolled through the games i thought...hmm that is all.
for me this casino is rubbish...starts with the terrible goes on with the game collection (ok to be fair... they have improved and added some provider to the collection) when i visited the casino for the first time and scrolled through the games i thought...hmm that is all. ok now the the collection is a bit larger but still not very good. then i read the bonus terms and conditions and found out that all their deposit bonus offers are sticky bonuses (non cashable) but you still have to wager 35x the deposit +bonus amount befor you can request a cashout...? that makes no sense to me at all
Read more3.7 / 5
Liked ItThis is very good casino in my view and also a very generous one that often offers its depositing and loyal players many different bonuses including free spins and And free chips , friendly support available 24/7 through live chat and email , the casino also hosts all the popular slots and games including Netent and...
This is very good casino in my view and also a very generous one that often offers its depositing and loyal players many different bonuses including free spins and And free chips , friendly support available 24/7 through live chat and email , the casino also hosts all the popular slots and games including Netent and many more , a quality casino to play at
Read more3.4 / 5
OKI had a blast playing at this casino, I mostly liked their welcome bonuses, 200% upon first deposit, 100% upon second deposit and 50% upon the third deposit. I have claimed all their welcome bonuses and managed to win over 3000 Euros in total with only 60 euro deposit spread out in three deposits.
I had a blast playing at this casino, I mostly liked their welcome bonuses, 200% upon first deposit, 100% upon second deposit and 50% upon the third deposit. I have claimed all their welcome bonuses and managed to win over 3000 Euros in total with only 60 euro deposit spread out in three deposits. Unfortunately the netherlands is no longer accepted and I think it's a shame, rules changed every day but this particular rule is the worst of them all.
Read more4.7 / 5
I like the casino very much because when I want to play i play there a long time only with 20 euro deposit, but every time I make the same stupid mistake.
I like the casino very much because when I want to play i play there a long time only with 20 euro deposit, but every time I make the same stupid mistake. i get 20 euro at the most time up to 300 and more but when I had these money i raise my bet at the same slots with which i was winning because I play at the casino site with only gamomat slots, and that are not so much like netent or betsoft. And so I lose often but I have really fun at the casino and the support is also very friendly but only one thing i dislike a lot - the deposit bonus which u can claim at the day i only get via sms in the afternoon mail doesnt work with my account i don't know why.and when u make a deposit in the morning and play u cant claim the no deposit bonus which comes for the day and after u start playing u cant receive any bonus before is no Problem when it is before. u must only ask the support or take it with the deposit.
Read more1 / 5
DislikeI had to use google translate just to check out site, since I don't speak a word of German. There are no "big money" games, so winning big with small amount of cash is out of option, which is not fine by me
3 / 5
OKNot a bad casino, especially for players from germany. But every casino that is removing high variance games like Dead or Alive and similiar ones is scared to have players win big in my opinion. And they are not really fast when it comes to cashouts. These are the main reasons I don't play here regularly.
very poor casino .. they always asking for more documents! they are also paying very bad .. at least 3 working days .. if you win it will be paid on Wednesday, Friday! they do not respond to e-mails! So I say .. DO NOT PLAY AT Online Casino Deutschland !!
2 / 5
I think this casino is awesome for the German market ... But doesnt add anything extra for other players. As stated above the English function also doesnt work 100 percent. ... So for me this casino is a no ... but wishing mostly the German players much fun and good luck.
2 / 5
I might be a little premature in rating this casino, I do notice they were only added here at Latest Casino Bonuses a short time ago however upon visiting their site the language selector does not funciton correctly and much of the site remains in German despite selecting English from the dropdown menu.
I might be a little premature in rating this casino, I do notice they were only added here at Latest Casino Bonuses a short time ago however upon visiting their site the language selector does not funciton correctly and much of the site remains in German despite selecting English from the dropdown menu. Because of this I was unable to see if there are any new player bonuses available and so did not register at this time. Perhaps they should get their house in order before seeking affiliates!
Read more