Responsible Gambling, Customer Support & Security
There’s a responsible gaming section in OVO Casino, complete with information that includes tips for fighting gambling addiction. The casino also has cool off and self-exclusion policies to help punters that need to cut off their betting. Multiple links to outside counseling groups are also provided.
Customer support is available through live chat and email. The support team was fast to respond, with my test getting me an agent in 11 seconds. The team was able to answer most of the bonus questions I threw their way, which is to be expected. If you have anything in depth related to a help issue, you can expect management to handle it, which does take a bit longer.
Security is handled using the general 128-bit SSL encryption that almost all reputable sites use these days. This security measure scrambles information as it moves between your computer and the casino, and keeps you protected from hackers.
Terms and Conditions, Banking
Looking through the terms and conditions, we cannot find anything at OVO Casino that stands out as being unfair or predatory.
The banking system at OVO is decent enough, with the site accepting deposits and payouts through credit card, eWallet, and bank transfer. The casino does have a 48 hour pending time on winnings, but eWallets are paid out instantly thereafter. There is a €20,000 per transaction limit for payouts.
Banking options at OVO Casino
Slots
There are hundreds of different video and classic slots on offer at OVO Casino, with the site hosting games from NetEnt, Novomatic, and ORYX. There are a bunch of progressive jackpots available to be won, including the Hall of Gods and Mega Fortune Mega both being offered. Mobile slots are also supported, letting you play on your phone or tablet.
Comp Point Program
Players earn OVO points at the casino while wagering, and these points can be redeemed for different gifts in the store, including computers, game consoles, and iPhones.
Licence Information
OVO Casino is licensed to conduct gaming operations through the jurisdiction of Malta.
Countries not supported
OVO Casino does not accept players from the following countries: Afghanistan, Alabama, Alaska, Albania, Alberta, Alderney, Algeria, Arizona, Arkansas, Australia, Austria, Belarus, Belgium, Bouvet Island, British Columbia, Bulgaria, California, Canada, Colorado, Connecticut, Croatia, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Ecuador, Egypt, Estonia, Florida, France, French Guiana, Georgia, Georgia, Greece, Guadeloupe, Hawaii, Hungary, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Ireland, Israel, Italy, Kansas, Kentucky, Korea, Republic of, Kuwait, Latvia, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Maine, Manitoba, Martinique, Maryland, Massachusetts, Mayotte, Mexico, Michigan, Minnesota, Mississippi, Missouri, Montana, Montenegro, Nebraska, Netherlands, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, North Carolina, North Dakota, North Macedonia, Northwest Territories, Nova Scotia, Nunavut, Ohio, Oklahoma, Ontario, Oregon, Palestine, Panama, Pennsylvania, Philippines, Poland, Portugal, Prince Edward Island, Quebec, Reunion, Rhode Island, Romania, Saint Helena, Saint Pierre and Miquelon, Saskatchewan, Serbia, Singapore, Slovakia, Slovenia, South Carolina, South Dakota, Spain, Switzerland, Taiwan, Tennessee, Texas, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, British, Virginia, Wallis and Futuna, Washington, West Virginia, Wisconsin, Wyoming, Yugoslavia and Yukon Territory.
Other Products
In addition to standard casino games, OVO offers a full live dealer casino to their customers.
Player Issues
There are currently no known player issues pertaining to how OVO Casino conducts their gaming operations.
Wizard Endorsement Status
OVO Casino has not earned endorsement from the Wizard of Odds.
OVO Casino
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Comments: 7
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User reviews marked with this logo are syndicated from LCB.org
2 / 5
DislikeI first joined Ovo casino about six months when they were offering all newly registered players an eight euro welcome bonus without making a deposit, at first I really liked the casino with the look and feel being really slick and the Novamatic slots was a really huge positive for me as it is really difficult to find...
I first joined Ovo casino about six months when they were offering all newly registered players an eight euro welcome bonus without making a deposit, at first I really liked the casino with the look and feel being really slick and the Novamatic slots was a really huge positive for me as it is really difficult to find trustworthy casinos offering these games, It was until I read the casinos terms and conditions and Payout procedure and time frames that has made up my mind to never deposit at this casino , apart from that though I can say that I found their Christmas calendar brilliant this year especially compared to that of the Casinos I frequently play at, another negative aspect of the casino and I really do hope it one that they seek to resolve asap is the Rude support , they very short and come across as being constantly angry which really put me off as supports friendly attitude is a really big thing that i look at when joining and depositing at a casino , so for now they will not see a deposit from me but if things change and more positive reviews come out about them I might change my mind
Read more1.5 / 5
This casino has very bad term: "Once you reached the bonus wagering requirement the bonus is be converted to real money. If conversion balance is higher than original bonus amount granted – maximum real money credit is x1 bonus amount granted.
This casino has very bad term: "Once you reached the bonus wagering requirement the bonus is be converted to real money. If conversion balance is higher than original bonus amount granted – maximum real money credit is x1 bonus amount granted. If conversion balance is less then original bonus amount, the minimum amount of real money credited will be equivalent to the initial bonus amount granted." Once i wagered free bonus from christmas calendar at this casino and was very frustrated, when got only 5 euro on my real money balance. IMHO it is better not to offer any bonuses than such scrappy ones, because it is just wasting a time.
Read more4 / 5
A good casino, a lot of quality software! Got without a deposit bonus in this casino you can play in slots.
4.6 / 5
good casino .. you get points when you log in ... nice free nd bonus 8$... i recommend you all this casino....
1 / 5
They don't accept brazilian players to recieve yours bonuses,just to pay and play
3 / 5
OKi deposited twice. buti had no good experience. lost 50€ very fast. i like novoline butbetter go stargames or supergaminator.
4 / 5
Liked ItI received the 8 € welcome bonus and i enjoyed them, but i lost. I decided to deposit 23€ but i didn t received the welcome bonus, the support is not live i m waiting for an answer for the 100% welcome bonus because i lost the money i deposited i hope that all this story will end well. and that i will get the bonus.