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Pelaa Review
4Show CommentsPelaa does not allow players from Ohio
Ratings from trusted portals
4Show CommentsPelaa has closed it's virtual doors.
Introduction
Pelaa Casino is an online betting site that was founded in 2018 and is operated by Genesis Global Limited. The casino is one of many operated by Genesis, and it serves as a site that offers all sorts of slots and table games to punters. The casino boasts fast payout times, solid management, and an excellent mobile interface that allows you to bet on the go. The casino expanded their reach in 2019 and is open to many markets around the globe, including their initial focus on the Nordic regions.
Casino Info
Pelaa Video Review
Bonuses
Below is a list of promotions currently being offered at Pelaa Casino.
Software Providers
Pelaa Casino is powered by Microgaming, Net Entertainment, Big Time Gaming, ELK Studios, Evolution Gaming, Ezugi, Genesis Gaming, lightningboxgames, Oryx, Play'n GO, Quickspin, Rabcat, Relax Gaming, Thunderkick, Yggdrasil, Wazdan, Pragmatic Play, Red Tiger Gaming, Fantasma Games, Kalamba, Skywind, TrueLab Games, Games Global, 2by2 Gaming, Blueprint Gaming, NextGen, NYX Interactive, Push Gaming, SG Interactive, Gamomat, Half Pixel Studios, Eurostar Studios and Aurum Signature Studios and the games are supplied using a web-based platform, rather than using the old model wherein you would download software to your computer. The casino also supports mobile play, where you can wager on your smartphone or tablet.
Blackjack
 Atlantic City Blackjack |
 European Blackjack |
 European Blackjack Redeal |
 Classic Blackjack |
 Vegas Single Deck |
 Vegas Downtown |
If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions. Also, Blackjack variants such as Double Exposure, Pontoon, Spanish 21 and Super Fun 21 are also available.
Video Poker
There are quite a few Video Poker games accessible to players. They include Aces and Eights (1 hand and multi-hand), All Aces, Bonus Deuces Poker, Bonus Poker, Bonus Poker Deluxe, Deuces Wild (1 hand and 4-100 hands), Double Bonus Poker, Double Double Bonus Poker, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, SupaJax and Tens or Better.
Pelaa Video Poker (Microgaming)
| Game review | Return | Power Poker | Multi-Play | Pay Table | Live Game |
|---|---|---|---|---|---|
| All Aces | 99.92% | No | No | 800-60-400-100-50-7-5-4-3-1-1 | No |
| Jacks or Better | 99.54% | Yes | Yes | 800-50-25-9-6-4-3-2-1 | No |
| All American | 99.38% | No | No | 800-200-34-8-8-8-3-1-1 | No |
| Aces & Faces | 99.26% | Yes | Yes | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Double Bonus | 99.16% | No | No | 800-50-160-80-50-9-7-5-3-1-1 | No |
| Bonus Deuces Wild | 99.15% | No | No | 1000-400-200-25-80-40-18-8-4-4-3-1-1 | No |
| Tens or Better | 99.14% | Yes | Yes | 800-50-25-6-5-4-3-2-1 | No |
| Aces & Eights | 99.09% | No | No | 800-70-80-50-20-8-5-4-3-2-1 | No |
| Deuces & Joker | 99.07% | Yes | Yes | 2000-800-25-12-9-6-3-3-3-2-1 | No |
| Double Double Bonus | 98.98% | No | No | 800-50-400-160-160-80-50-9-6-4-3-1-1 | No |
| Joker Poker (kings or better) | 98.60% | Yes | Yes | 1000-200-100-50-17-7-5-3-2-1-1 | No |
| Bonus Poker Deluxe | 98.49% | No | No | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Double Joker | 98.10% | No | No | 800-100-50-25-8-5-4-3-2-1 | No |
| Deuces Wild | 96.77% | Yes | Yes | 800-200-25-16-13-4-3-2-2-1 | No |
| Louisiana Double | 93.45% | No | No | 500,75,70,35,9,6,4,4,2,4,2,2,1 | No |
Other Games
Pelaa is also home to 94 other games listed below:
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Responsible Gambling, Customer Support & Security
There is a responsible gaming page on the Pelaa website, with the casino giving you information on identifying and fighting problem betting. There are some limits that can be implemented, and there are self-exclusion policies in place as well. Links to outside gambling assistance groups can also be found on the bottom of the page.
The casino’s support team is available using email, telephone, and live chat. The team on chat was fast to respond to my help request, and they were also able to get me information on bonus terms (which aren’t terrible, but not great, either).
The casino does protect player information using 128-bit SSL encryption, which is to be expected nowadays. Today virtually all casinos encrypt player data, and it’s very important, as there are hackers out there salivating for the chance to steal your info.
Terms and Conditions, Banking
Looking through the terms and conditions, there’s nothing that stands out as being unfair or predatory toward punters.
The banking system at Pelaa is adequate, with the casino processing payments in under 24 hours. The casino uses eWallet, iDebit, credit cards, and other technologies to allow for deposits and withdrawals of funds. The options are much wider than they were when Pelaa first launched, although the Swedish and Finnish markets are restricted to Pay N Play.
Banking options at Pelaa
Slots
There are more than 1,300 slots on offer at Pelaa, with the casino offering games from big name developers like Microgaming, NetEnt, Play’n GO, and more. The games have tons of different themes and features to choose from, and there are also progressive jackpots that can be won if you get lucky enough. Mobile slots are available, and can be played on your smartphone.
Comp Point Program
There’s a VIP program on offer at Pelaa, with the site offering exclusive perks such as bonuses, an account manager, and more. The VIP program is by invite only.
Licence Information
Pelaa Casino is licensed to conduct gaming operations through the jurisdiction of Malta.
Countries not supported
Pelaa does not accept players from the following countries: Afghanistan, Alabama, Alaska, Albania, Alderney, American Samoa, Arizona, Arkansas, Armenia, Australia, Bangladesh, Belarus, Belgium, Bolivia, California, Cambodia, Colombia, Colorado, Comoros, Congo Democratic Republic, Connecticut, Cuba, DC, Delaware, Denmark, Florida, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Georgia, Germany, Greece, Guadeloupe, Guam, Hawaii, Hungary, Idaho, Illinois, Indiana, Indonesia, Iowa, Iran, Iraq, Israel, Italy, Kansas, Kazakhstan, Kentucky, Korea, Democratic People's Republic of, Korea, Republic of, Laos, Lebanon, Libya, Louisiana, Maine, Marshall Islands, Martinique, Maryland, Massachusetts, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Mongolia, Montana, Montenegro, Myanmar, Nebraska, Netherlands, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, Nigeria, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Ontario, Oregon, Pakistan, Pennsylvania, Philippines, Portugal, Reunion, Rhode Island, Romania, Saint Pierre and Miquelon, Slovakia, Slovenia, South Africa, South Carolina, South Dakota, Spain, Sri Lanka, Suriname, Sweden, Tennessee, Texas, Thailand, Timor-Leste, Turkey, Turks and Caicos Islands, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Utah, Vatican, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Wisconsin and Wyoming.
Other Products
There is a full live dealer casino at Pelaa, with the site offering up blackjack, roulette, and more. The quality of the games is high, and delivers an experience that is close to what you’d get at a land casino.
Player Issues
There are currently no known player issues pertaining to how Pelaa Casino conducts their gaming operations.
Wizard Endorsement Status
Pelaa earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Pelaa.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.
Pelaa Screenshots
Comments: 4
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User reviews marked with this logo are syndicated from LCB.org
3.2 / 5
OKThe first impression counts - especially with online casinos. Since I liked the site visually and didn't know it, I registered myself and started playing. The first problems came here. The slots sometimes hang a lot and the general loading times were far too long (tested on the desktop with Firefox & Chrome).
The first impression counts - especially with online casinos. Since I liked the site visually and didn't know it, I registered myself and started playing. The first problems came here. The slots sometimes hang a lot and the general loading times were far too long (tested on the desktop with Firefox & Chrome). The game selection is very good and the design also makes a difference, but none of this brings much if the technology does not do what it should or has to do.
Read more5 / 5
Dear bobmarley007, Yes as Sydney stated - I have checked this for you and can see that the delay was just due to the documents not fitting the correct criteria and having to be re-submitted.
Dear bobmarley007, Yes as Sydney stated - I have checked this for you and can see that the delay was just due to the documents not fitting the correct criteria and having to be re-submitted. But your winnings are set to be paid this afternoon :) Congrats on the win and if you ever need assistance feel free to PM me directly!
Read more3.8 / 5
@bobmarley007 - The Casino Representative has just advised us that your account has been verified and your withdrawal is set to be paid today. There was a delay of 4 days in verifying your account as the documents you provided did not fit the criteria and you were asked to provide new copies.
0.7 / 5
DislikeHello dear manager first of all my english is not good I hope my writing is understandable. I open one account 10day ago in pelaa casino, made 3 4 times deposit and last times win and cash out, send my documents 4day ago.
Hello dear manager first of all my english is not good I hope my writing is understandable. I open one account 10day ago in pelaa casino, made 3 4 times deposit and last times win and cash out, send my documents 4day ago. today casino send for me one email they want me ,my bank statements for 3mnth ago in genesis casino deposit proof of this I also no deposit for pelaa with my bank card just deposit with paysafecard, this mafia does everything to avoid my gain.Thanks for support
Read more