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Riviera Play Casino Review
14Show CommentsRiviera Play Casino does not allow players from Ohio
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14Show CommentsRiviera Play Casino has closed it's virtual doors.
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Introduction
Riviera Play Casino is an online betting site that opened its doors in 2015 and is operated out of the jurisdiction of Curacao. The casino has a series of Rival and Betsoft games, as well as good bonus terms, but is offset a bit by slow payouts and cash outs that need to paid in installments if you win a certain amount.
Casino Info
Bonuses
Below is a list of promotions currently being offered at Riviera Play Casino.
Software Providers
Riviera Play Casino is powered by BetSoft, Rival and Vivo Gaming, and the casino’s software is provided via both a downloadable piece of software as well as a web-based instant play platform that lets you play games through your internet browser. There is also a full mobile site present, which allows you to play games via your smartphone or tablet.
Other Games
Riviera Play Casino is also home to 35 other games listed below:
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Responsible Gambling, Customer Support & Security
The topic of responsible gaming is not addressed at all on the Riviera Play website, which is a major disappointment to us. We feel that all casinos have a responsibility to address the topic of responsible gambling with their customers, and the fact that Riviera Play fails to address this is a major oversight in our eyes. We sincerely hope the casino fixes this oversight moving forward.
Customer service is available through live chat and email 9am to 6pm, and I found the casino’s support staff was fast to respond to my request for help. The staff was also able to answer my questions regarding bonus terms, and they offered me another bonus that I didn’t see listed anywhere.
Looking through the Riviera Play website, I was unable to determine whether or not the casino protects player information using SSL encryption. The site doesn’t offer encryption on the top-level of the site, and launching the instant play casino was inconclusive in terms of whether or not encryption is present.
Terms and Conditions, Banking
Looking through the terms and conditions at Riviera Play Casino, there’s nothing that stands out as being unfair or predatory toward players.
The banking system is a bit slower than what we’re used to seeing, as players can expect to wait 5-10 days for payouts. The casino does accept withdrawals and deposits through American Express, Skrill, MasterCard, iDeal, Neteller, Paysafecard, Postepay, Visa, ecoPayz, Giro Pay, and ClickandBuy. Players who win more than $3,000 at the casino will have payouts made in installments, which is a disappointment.
Banking options at Riviera Play Casino
| Banking option | Deposit | Withdrawal | |
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American Express | ||
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iDeal | ||
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MasterCard Credit | ||
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Skrill | ||
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NETELLER | ||
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Paysafecard | ||
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Visa Credit | ||
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Payz | ||
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Bitcoin | ||
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CASHlib | ||
Slots
There are a large number of slots on offer at Riviera Play Casino, with both video and classic slots on offer. There are several 3D Betsoft slots available, although the group’s progressive jackpots have been shown to be unwinnable. Mobile slots are also available for play, allowing users to spin the reels from their smartphones or tablets.
Comp Point Program
Players can earn comp points while playing at Riviera Play Casino, and players will be able to redeem 500 points for $1 cash at the casino.
Licence Information
Riviera Play Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Riviera Play Casino does not accept players from the following countries: Afghanistan, Alabama, Alaska, Alberta, Arizona, Arkansas, British Columbia, California, Canada, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Indonesia, Iowa, Iran, Iraq, Israel, Kansas, Kazakhstan, Kentucky, Kuwait, Kyrgyzstan, Louisiana, Macau, Maine, Manitoba, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Brunswick, New Hampshire, New Jersey, New Mexico, New York, Newfoundland and Labrador, North Carolina, North Dakota, Northwest Territories, Nova Scotia, Nunavut, Ohio, Oklahoma, Ontario, Oregon, Pakistan, Palestine, Pennsylvania, Philippines, Prince Edward Island, Quebec, Rhode Island, Romania, Russia, Saskatchewan, Singapore, South Carolina, South Dakota, Tajikistan, Tennessee, Texas, Tokelau, United Kingdom, United States, Utah, Uzbekistan, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming and Yukon Territory.
Player Issues
There are currently no known player issues pertaining to how Riviera Play Casino conducts its gaming operations.
Wizard Endorsement Status
Riviera Play Casino has not earned endorsement from the Wizard of Odds.
Riviera Play Casino Screenshots
Comments: 14
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User reviews marked with this logo are syndicated from LCB.org
I have been trying to reach this casino through email and live chat but never have they replied. Not even once. I have requested my first withdrawal last month but was told that the minimum withdrawal amount is 250. So I played more till I reached 250.
I have been trying to reach this casino through email and live chat but never have they replied. Not even once. I have requested my first withdrawal last month but was told that the minimum withdrawal amount is 250. So I played more till I reached 250. Then I requested a new withdrawal but they never follow up about it. I have been trying for almost a month now but no answer. I tied looking for their casino representative here in lcb but I was disappointed to find nothing. Now I do not know how am I supposed to reach them as they have been ignoring my queries.
Read more0.1 / 5
TerribleAnother terrible one indeed. I had been betting on slot at least 1$ for hours while the playthrough amount was just 200$. However, the playthough was not met. It seemed to be infinity instead of 20x. Moreover, casino representative on live chat was in the chat but did not answer.
0.1 / 5
TerribleAVOID AVOID AVOID!! The worst Casino ever. Registered January 1st got 10 eur , wagered it and in cashier it was written cashout requirements are met.
AVOID AVOID AVOID!! The worst Casino ever. Registered January 1st got 10 eur , wagered it and in cashier it was written cashout requirements are met. I send my ID on january 3th, and today i wrote to live help , where they were looking for all kind of excuses for me not to be able to withdraw: said i wasnt active player, said that minimum withdraw is 200eur, even though its written in bonus terms that maximum cashout is 30eur...they even said they dont need my documents.......they dont care about terms and condition! AVOID !!!! Thank LCB for warning about this casino: https://lcb.org/news/predatory-t-c-at-riviera-play-casino
Read more1 / 5
DislikeI used their 10 free no deposit bonus but honestly i never trust Rival casinos ,to weird terms and conditions and too long withdraw time frame i think i will stick to my favorite casinos i can trust.
0.1 / 5
TerribleHi kenghiong, The list of restricted countries has been updated.
actually wanted to try the ndb, but there is no singapore as selection
0.1 / 5
TerribleLike Zuga! Terrible cash-out limits and unacceptable long withdrawal times...
2 / 5
DislikeUsed free bonus, no winnings. Withdrawal time too long.
3 / 5
Liked ItNot so Bad . But the welcome offer should be a littlebit Higher
0.1 / 5
TerribleTerrible cash-out limits and unacceptable long withdrawal times, including up to 10 days pending time. Awful .