Responsible Gambling, Customer Support & Security
Responsible gaming is provided through a dedicated page, with Royaal Casino offering tips on avoiding problem betting behaviors, offering links to counseling groups, and allowing players to limit their betting activity or self-exclude themselves from the site if need be.
Customer support is provided via email, contact form, live chat, and telephone, with staff available around the clock. The staff is quick to respond (in both Dutch and English), and was able to answer my questions on the wagering requirements for the welcome bonus.
Customer support is handled through 128-bit SSL encryption technology, which effectively safeguards your information as there are thieves out there who would try to intercept your personal and financial data. This data is only readable by casino staff, which is a good thing.
Terms and Conditions, Banking
Looking through the terms and conditions at Royaal Casino, there is nothing that stands out as being egregiously unfair toward players.
The banking options at the casino are diverse, allowing for payouts through eWallets, credit card, and wire transfer. The casino does have a 72 hour pending period, which is a bit too long, but these transfers are completed so quickly afterward that you likely will not notice it. There are no withdrawal limits, which is good if you get lucky and win big through the casino.
Banking options at Royaal Casino
Slots
There are a huge number of slots to play at Royaal Casino, with the site offering up a plethora of video slots with a huge number of themes and features. The casino also has mobile slots that you can play on your phone as well as a smaller number of classic games that will take you back to the good ol’ days of casino slots. There are also progressive jackpots available, which can dole out huge cash prizes to punters.
Comp Point Program
Players at Royaal Casino can join the Royaal VIP program, which doles out comp points based on the amount of money you wager in the casino. Points can then be redeemed for bonuses from the casino.
Licence Information
Royaal Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Royaal Casino does not accept players from the following countries: Afghanistan, Alabama, Alaska, Alberta, Algeria, American Samoa, Andorra, Angola, Arizona, Arkansas, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Bosnia and Herzegovina, Botswana, British Columbia, Brunei, Bulgaria, California, Cameroon, Canada, Chad, Chile, China, Colorado, Connecticut, Costa Rica, Cote d'Ivoire, Croatia, Curacao, Czech Republic, DC, Delaware, Denmark, Ethiopia, Faroe Islands, Florida, France, Georgia, Georgia, Hawaii, Hungary, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Israel, Jordan, Kansas, Kentucky, Kuwait, Lebanon, Liberia, Lithuania, Louisiana, Maine, Malaysia, Manitoba, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Moldova, Mongolia, Montana, Morocco, Nebraska, Netherlands, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nigeria, North Carolina, North Dakota, Northwest Territories, Nova Scotia, Nunavut, Ohio, Oklahoma, Ontario, Oregon, Pakistan, Pennsylvania, Philippines, Prince Edward Island, Qatar, Quebec, Rhode Island, Saskatchewan, Serbia, Singapore, Slovenia, Somalia, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, Sudan, Suriname, Syria, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Turkey, Turkmenistan, Uganda, United Arab Emirates, United Kingdom, United States, Utah, Vermont, Viet Nam, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Yemen, Yukon Territory, Zambia and Zimbabwe.
Other Products
In addition to standard casino games, Royaal Casino also offers its customers live dealer games.
Player Issues
There are currently no known player issues pertaining to how Royaal Casino conducts its gaming operations.
Wizard Endorsement Status
Royaal Casino has not earned endorsement from the Wizard of Odds.
Royaal Casino Screenshots
Royaal Casino
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Comments: 10
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User reviews marked with this logo are syndicated from LCB.org
3 / 5
Casino royaal unfortunately does not accept players from South Africa and it's a pitty as the casino does host a very wide variety of games from the leading software developers out there such as Netent and many more that coupled with a nice match bonus to welcome players to thier casino makes this a terrible loss to...
Casino royaal unfortunately does not accept players from South Africa and it's a pitty as the casino does host a very wide variety of games from the leading software developers out there such as Netent and many more that coupled with a nice match bonus to welcome players to thier casino makes this a terrible loss to the South African player online casino community :(
Read more3 / 5
Hello guys, Interesting casino, as promotion to double your first deposit. But you have to be careful the extensive list of countries that are restricted. If you are one of them, you will not get it.
1 / 5
i just opened an account here but no £10 bonus
3 / 5
Great casino with good games powered by BetSoft. I love BetSoft games because of their 3D looks. I became a member of this casino because I saw a commercial on the Dutch tv and they were and maybe still offering the free 10 euro no deposit bonus.
Great casino with good games powered by BetSoft. I love BetSoft games because of their 3D looks. I became a member of this casino because I saw a commercial on the Dutch tv and they were and maybe still offering the free 10 euro no deposit bonus. I played here for quite some time and till this day I never had any luck. Shall I keep trying of just give up? well I don't know to be honest. Let's see what my guts have to tell me.
Read more2 / 5
Is there really any point saying 10 no deposit bonus when theres only 2 countries that can claim it? Not too keen on the software they use anyway so doubt I will play here in the future
4.5 / 5
Hi guys 10.00 free is unfortunately available to wide range of countries too bad there is no Poland here. I contacted support and they told me that for those who are not able to claim no deposit bonus they can take advanatage of 100% deposit bonus on nice conditions.
3 / 5
HI boneser, as you can see in our notes and in Melcb answer, for now list of allowed countries is: € 10 for: Customers registered in Norway, Finland, Sweden, Netherlands, Denmark, Greece, France, Germany, Greenland, Faroe Islands, Svalbard and Jan Mayen.
HI boneser, as you can see in our notes and in Melcb answer, for now list of allowed countries is: € 10 for: Customers registered in Norway, Finland, Sweden, Netherlands, Denmark, Greece, France, Germany, Greenland, Faroe Islands, Svalbard and Jan Mayen. € 2 for: Customers registered in Austria , Andorra, Belgium, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Portugal, San Marino, Switzerland, UK, Vatican City and Cyrpus, Oceania, Singapore and Canada. We checked that list with their support, and nothing has changed. Luckynn
Read moreDear Customer, Thank you for contacting us. On Royaal the free €10 is only available for players from Holland and Belgium.
3 / 5
€ 10 for: Customers registered in Norway, Finland, Sweden, Netherlands, Denmark, Greece, France, Germany, Greenland, Faroe Islands, Svalbard and Jan Mayen.
€ 10 for: Customers registered in Norway, Finland, Sweden, Netherlands, Denmark, Greece, France, Germany, Greenland, Faroe Islands, Svalbard and Jan Mayen. € 2 for: Customers registered in Austria , Andorra, Belgium, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Portugal, San Marino, Switzerland, UK, Vatican City and Cyrpus, Oceania, Singapore and Canada. Are you located in one of theses accepted countries.
Read morei just opened an account here but no £10 bonus