Responsible Gambling, Customer Support & Security
Sapphire Rooms takes responsible gaming seriously, dedicating a section of their webpage to the issue. Players will find tips on fighting problem betting, can set betting limits, self-exclude themselves from the casino if need be, and find outside links to UK based Gamcare, which is an assistance group for problem gaming.
Customer support is available through both telephone and email, and while the lack of instant chat is disappointing, the email function did get me a reasonably fast response, with my questions being answered thoroughly.
Security is handled by Sapphire Rooms encrypting all player information being sent to and from the casino using SSL encryption technology. This means that your information is scrambled through the servers and is unreadable by anyone except for those authorized by the casino.
Terms and Conditions, Banking
Looking through the terms and conditions at Sapphire Rooms Casino, there is nothing that stands out as being unfair or predatory toward players.
The banking system at Sapphire Rooms is pretty decent, with deposits and withdrawals through Visa, Skrill, maestro, MasterCard, Paysafecard, and Moneybookers. Deposits can also be conducted through Solo and Boku platforms. The speed of withdrawals is pretty decent, with the site offering instant through eWallets, while credit cards can go from 3-5 days. It should be noted that there is a £10,000 daily withdrawal limit as well and there is no clear indication as to whether or not this applies to progressive jackpot wins.
Banking options at Sapphire Rooms
Slots
There are a good number of video and classic slots available to play at Sapphire Rooms Casino, with a large number of licensed and original properties including Aliens, Gonzo’s Quest, Jack Hammer, Frankenstein, and more. The games look and play well on smartphones and tablets, as many of the games are tailored specifically for the smaller screen.
There are also progressive jackpots available to be won, such as the Mega Fortune Mega, Hall of Gods, and Arabian Nights jackpots, all of which can have prizes worth millions of pounds.
Comp Point Program
Sapphire Rooms Casino does have a VIP program, but it is only accessible via invitation.
Licence Information
Sapphire Rooms Casino is licensed to conduct gaming operations through the jurisdictions of Gibraltar and the United Kingdom.
Countries not supported
Sapphire Rooms does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Player Issues
There are currently no known player issues pertaining to how Sapphire Rooms Casino currently conducts its gaming operations.
Wizard Endorsement Status
Sapphire Rooms has not earned endorsement from the Wizard of Odds.
Sapphire Rooms Screenshots
Sapphire Rooms
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Comments: 6
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User reviews marked with this logo are syndicated from LCB.org
2.1 / 5
AverageThis is a typical nectan casino, nothing special about it, only good thing is the welcome bonus.
3.5 / 5
OKHi mrfrannied, Sorry for the late reply. We were waiting for the casino rep to get back to us. They have confirmed that the Canadian players are allowed to open an account and play for real money.
Another site that allows Canadian players to register , claim the "no deposit bonus " then will not allow you to play any games whatsoever . If Canadians can't play here , why allow them to register , claim the dubious bonus , then to not allow them to play ?
0.5 / 5
Im all for a no deposit bonus but when its only £5 with a 100x wagering allowance its pretty impossible to make the wagering. I think they hope people will get hooked and deposit. They dont even have much to offer when it comes to games.
Im all for a no deposit bonus but when its only £5 with a 100x wagering allowance its pretty impossible to make the wagering. I think they hope people will get hooked and deposit. They dont even have much to offer when it comes to games. I would much prefer to play wms/netent/microgaming slots with one of the other big casinos when it comes to mobile gaming
Read more4 / 5
This casino's focus is UK players.
2.5 / 5
bad for german players :--( "Not Allowed from this location" stupid german laws