Responsible Gambling, Customer Support & Security
There is no information on responsible gaming available through the Silveredge website, which a major gaffe on the casino’s part. We feel that all casinos have a social obligation to make players aware of the possibility of gaming problems and provide information about how to fight it. We sincerely hope that Silveredge fixes this in the future, and as it currently stands the lack of information serves as yet another nail in the coffin for reasons not to play here.
Customer service is available 24 hours a day, 7 days a week through live chat and telephone. The staff wasn’t the fastest to respond, and they seemed to have problems finding answers that I had located easily within the terms and conditions.
On the bright side of things, Silveredge Casino does encrypt player data using 128-bit SSL encryption technology, which takes and scrambles information as its sent between your computer and the casino’s servers.
Terms and Conditions, Banking
Looking through the terms and conditions at Silveredge Casino, there’s nothing that stands out as being unfair or predatory toward players.
The banking system at Silveredge Casino is atrocious, as the casino holds payouts for a pending period of up to three business days, and there is a 10 day processing time for checks or up to 20 days for bank transfers. This is awful, and gives us even less reason to play at Silveredge.
Banking options at Silveredge Casino
Slots
There are a number of slots to play at Silveredge Casino, many of which are of the 3D variety. While these games look nice, they are rigged, and progressive jackpots cannot be won in their current form.
Comp Point Program
Silveredge Casino has a VIP program with multiple tiers to it. The first tier is bronze, which gives out $1 for every $1,00 wagered as well as 15% insurance on losses per month. The top tier in the program is Elite, and sees you earning $5 for every $300 wagered.
Licence Information
Silveredge Casino does not currently hold any type of gaming license.
Countries not supported
Silveredge Casino does not accept players from the following countries: Afghanistan, Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, DC, Delaware, Florida, France, Georgia, Hawaii, Hungary, Idaho, Illinois, Indiana, Iowa, Iran, Iraq, Israel, Italy, Jersey, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Ontario, Oregon, Pennsylvania, Portugal, Rhode Island, Russia, Rwanda, South Carolina, South Dakota, Tennessee, Texas, Turkey, United States, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming and Zimbabwe.
Player Issues
If you’ve read our whole review, you’ll know that there’s many things wrong with how Silveredge conducts its operations. Because of this, we simply cannot recommend this casino to you at this time, and highly urge you to play elsewhere, as there’s a healthy chance that you’ll be ripped off and lose money you deposit at this casino.
Wizard Endorsement Status
Silveredge Casino has not earned endorsement from the Wizard of Odds.
Silveredge Casino Screenshots
Silveredge Casino
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Comments: 16
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User reviews marked with this logo are syndicated from LCB.org
5 / 5
Registering on the site was a breeze, and I appreciate that. I needed help with the welcome bonus process and was pleasantly surprised by the quick live chat responses, often within a minute. Big thanks to the support team for their assistance
@pueblo -The Casino Representative says he went through your complaint and spoke to the concerned department. He's apologizing for the delay and says that your details are forwarded for the final processing of the withdrawal.
@pueblo -The Casino Representative says he went through your complaint and spoke to the concerned department. He's apologizing for the delay and says that your details are forwarded for the final processing of the withdrawal. He says you will receive an email to confirm your bitcoin details and once that is confirmed the withdrawal will be processed in no time. If in any case, you don't receive any emails within 48 business hours, please contact the casino 24/7 chat support and inform them that you were asked to wait for a confirmation email from their side and that you did not receive it, and they will look into it on priority.
Read more@pueblo - could you please private message me your casino username and we'll get in touch with the Casino Representative.
0.1 / 5
TerribleTheir no deposit free chip was a total ripoff, they only allow a dozen of countries or two, like Vatican etc. So only something like 10M people out of 7 billion are eligible. I later still made a deposit of 35$ and then 55$ and cashed out something like 200$.
Their no deposit free chip was a total ripoff, they only allow a dozen of countries or two, like Vatican etc. So only something like 10M people out of 7 billion are eligible. I later still made a deposit of 35$ and then 55$ and cashed out something like 200$. This took well over a month after my documents had been sent. Over 3 months ago, I deposited another 35$ and managed to win, requesting a cashout of $492 , out of which $177 were going to be deducted from being bonus money. I have contacted them 20 times. First, I got stalled and told to wait another week, 2 months after the cashout. 10 days later, I was told the same and was not having any of it, so I was told I would be contacted within 24 hours. This was a month ago, I have been told the same at least 5 times since, still nothing. They are EXTREMELY dishonest when it comes to bonus playthrough as well. I had a wagering requirement of $4240. I kept track of my betting and completed this, then contacted support and they told me I had $3421. I double checked all my bets, over 2000, through their history and sure enough I was over $4240 . I contacted support again 2 hours after the previous request and then was told I had $2421 completed (funny how it was exactly $1000 less than already previously stated). I told them I counted it and that their amounts weren't correct, to which they "apologized" for their "mistake". It has been 3 months and 2 days for a cashout of just $315. My documents are already verified, they keep stalling and said I was going to be contacted soon / within 24 hours about 10 times now. I cannot view this as anything else but a complete scam on their behalf. Additionally, I have not been able to log in anymore, no errors popping up. I can still contact their live chat, but as previously stated, this has been a complete waste of time so far.
Read more@dsp84 - could you please send me your casino username and we'll try to get in touch with the Casino Representative. However, please note that they've been added to our Warning list due to poor support and unresolved player complaints regarding payments.
0.1 / 5
TerribleGermans are restricted. They wont payout. Wrote with their Support chat, in fact of my depending withdraw (11days, 600 dollars).
0.1 / 5
DislikeThis casino is not regulated and has no license ( thus the warning ). This is why We cannot advise players to play here. LCB Admin
4 / 5
Good time playing here with the $50.00 free chip. Don't usually see much of these chips anymore. I very much enjoy some of the games here, and although I did not have a cashout from the free chip, I may deposit here later on.
Good time playing here with the $50.00 free chip. Don't usually see much of these chips anymore. I very much enjoy some of the games here, and although I did not have a cashout from the free chip, I may deposit here later on. I am seeing a warning so I will listen to this and will check back to see if they get a license soon. Hope so, they have a great welcome bonus I would like to use.
Read more4.9 / 5
Awesometotally cool mate! though i was up to 300, thought I would check wagering after an hour or so, the money was gone, but 50 bucks to withraw had alreay been achieved. T hey also let u redeposit for new bonus partial or full. Must have been pretty low wagering as I only played 1 game, 4 seasons.
totally cool mate! though i was up to 300, thought I would check wagering after an hour or so, the money was gone, but 50 bucks to withraw had alreay been achieved. T hey also let u redeposit for new bonus partial or full. Must have been pretty low wagering as I only played 1 game, 4 seasons. BTW 50 usd about 80.00 aussie.
Read more4.6 / 5
Awesomeits amazing, not issues what so ever till now since a week i am playing, through lcb