Responsible Gambling, Customer Support & Security
There is a page dedicated to responsible gaming, wherein players can find information on identifying and fighting addictive behaviors. The casino has self-exclusion, deposit limits, and account restrictions you can put in place should you need them, which is good to see. It would be nice to see links to outside gambling assistance groups available, but at least most of the key pieces for responsible gaming education are here.
Customer support is available through live chat, email, and telephone. Despite servicing the American market, the staff wasn’t available for me in mid-day via chat, and I had to leave a message for help. This shouldn’t be the case, as most other U.S.-friendly casinos are at least available to help you while most people are awake.
Security is addressed using 128-bit SSL encryption technology. This is very important, as it scrambles your data as it’s moved between your computer and the casino, making it unreadable to anyone but you and the betting site. You should only play at casinos that use encryption, as you’re otherwise left vulnerable to hackers and thieves.
Terms and Conditions, Banking
There are numerous terms and conditions that players need to be made aware of, as they’re somewhat predatory toward players. There are high fees for withdrawals, conflicting terms, and the ability to ban players if the casino finds that they’re using a system, with no real proof required to ban your account. These are all very worrisome and make it hard to recommend Slots 7 Casino to players.
The banking system is even more egregious than the terms. The casino has a shockingly long 10-15 day approval time. After that, players will wait up to another 10 business days to have the payout issued. This is absurd, as you can be waiting up to a calendar month to get your winnings. Making matters worse, the site has a minimum cash out of $100 and fees of up to $50, which is way too high. These bad terms help make the case that this site is just not a professional outlet and a spot to be avoided.
Banking options at Slots 7 Casino
Slots
There are some nice looking slots from BetSoft on offer here, but you have a key thing that makes them not worth playing. BetSoft has been found to offer progressive jackpots that are unwinnable. This means that you should avoid these slots if you’re looking to win one of the big progressive prizes.
Comp Point Program
There is a VIP program in place at Slots 7 Casino, with the site offering different tiers to players based on the amount they play. You’ll get cash back, higher limits, custom bonuses, and more.
Licence Information
Slots 7 Casino doesn’t hold a gaming license, which is another major red flag for staying away from this site.
Countries not supported
Slots 7 Casino does not accept players from the following countries: Afghanistan, Albania, Alderney, Algeria, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Ontario, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Qatar, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia and The South Sandwich Islands, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Vatican, Viet Nam, Virgin Islands, British, Wallis and Futuna, Western Sahara, Yemen, Zambia and Zimbabwe.
Player Issues
There haven’t been any player complaints that we know of yet, but players are already beginning to take umbrage with the site’s bonus terms and conditions.
Wizard Endorsement Status
Slots 7 Casino has not earned endorsement from the Wizard of Odds.
Slots 7 Casino Screenshots
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Comments: 67
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User reviews marked with this logo are syndicated from LCB.org
0.6 / 5
DislikeI get the feeling this Casino is on the way out.
I get the feeling this Casino is on the way out. It’s like the lights are on but nobody’s home kind of vibe when I click on the chat support menu it just sends me to the promo page for the company that provides the chat service they have a dated review of themselves on their website that offers $100 no deposit sign up Bonus - yeah right wamp wanmp another garbage lackluster offering I missed the sea of mediocrity and online casinos
Read moreDon’t waste time with this casino, so many better options. I been trying to withdrawl since July 29, today is August 22.
Don’t waste time with this casino, so many better options. I been trying to withdrawl since July 29, today is August 22. They cancelled my withdrawl request two times because of the KYC documents, my 3rd and hopeful final withdraw request with all correct verification info was submitted on August 4, on August 10th they emailed me and said my Bitcoin addy was not valid they only accept BTC address with 34 characters, I emailed back within 2 hours, on August 12th received an email that they will forward my new BTC address to payout team. I haven’t heard from them since. 10 days since correct address and nothing. I did contact live chat around August 17th to see what was going on they assured me that they would handle the matter ASAP. And then closed the chat. I think they getting paid too much to not do anything…will update if I ever get $$$
Read moreI hate this casino...I have a withdrawal balance of $2,403...but can not withdraw because my email hasn't been verified...I have requested an email verification link everyday since I signed up...as of today still no link
Hello itlady. Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you? Thank you.
0.1 / 5
Never will I deposit in this site again the deposit bonus are no good can’t even get a cashout and customer service never available
2.7 / 5
AverageThey offer tons of bonuses but as usual it's a red flag and it's hard to get your money if you win. You can deposit in seconds but that withdrawal will take months...if ever. For fun only.
0.1 / 5
I’ve spent over 500.00 on this casino and never cashed out now when I ask for some cash back they want me to resend my kyc I should not have to when my info is All there what a waiste
No point in depositing because you probably won’t get any winnings IF you do win! I originally submitted request back on 12/28 but didn’t know I needed to send KYC documents so I did on 1/3 after I reached out on status.
No point in depositing because you probably won’t get any winnings IF you do win! I originally submitted request back on 12/28 but didn’t know I needed to send KYC documents so I did on 1/3 after I reached out on status. I have been told that my cards had the incorrect expiration on them, which they did not, probably 3-4 days of back and forth on this, so I ended up typing out the forms so handwriting couldn’t be misinterpreted, I did this probably 4 different times. Finally they got accepted. Checked back almost everyday, KYC emailed me saying my withdrawal request was in process, and kept being told that my request would be escalated and to wait for an email update from their slots7 team. I have chatted with “Sophie” and “Anna” EVERYTIME I have reached out with the exception on today, finally chatted with”Smith” but I have repeatedly been asked if I sent in KYC documents, I have received emails saying it was approved yet stays on KYC approved still shows “no”, I have asked to chat or talk to someone but am just being told to wait for an update. Even made a joke to one of the ladies i chatted with that they are always working, since they literally were the only ones on chat EVERYTIME / everyday i chatted. I wish I would have read the reviews before I deposited because I have spent a lot of money with them and now that I am eligible to cash out some winning, I am just being told to wait. I have even asked the chat people, if this was a legit website because they have all my information, multiple formats and several times, and have been told it is. I also didn’t know about the 10x deposit cash out until I hit $40k (thought I was in the clear and super excited) balance and tried to cash out. Then was def surprised to be told that was not the case. My cash out request is $1560 but from the looks of everyone else who has attempted to cash out from this website, I sadly doubt I will see it. I really could use it now too because my car just passed the warranty miles and it’s making a funny noise. Anyway…. I keep emailing and chatting asking for any update or an idea of when I could possibly see it hit my bitcoin, but I haven’t heard anything back in over a week. So we are going on over a month now since original deposit was requested… save your money and don’t use them because they obviously can take our money so quickly but cannot honor their own payout requests. Sad because I really did like a few of the games and I haven’t been able to find them elsewhere.
Read more4 / 5
Most people think the casino suppose to just give them money,it don't work like that.
Most people think the casino suppose to just give them money,it don't work like that.I appreciate the no deposit bonuses and I have cashed out on a slot and received my money It's fun,kills time and give you a chance to win a little money at the same time,people just going to complain anyway,but I'm grateful for my bonuses
Read more2.2 / 5
OKCool games but the payouts are small for most part. They should be attentive to guest.
it has good games but haven't tried all the games out yet. didn't recieve free spins or bonuses yet but if i do, that would be great. otherwise keep up the awesome work