Responsible Gambling, Customer Support & Security
I couldn’t find any information on responsible gaming at Superior Casino, which is a major disappointment, as we feel that casinos have an obligation to at least mention responsible gaming to their customers. I strongly urge Superior Casino to correct this aspect of their site and provide information on how to avoid problem gambling.
The customer service functions at Superior Casino are handled through live chat and email, and players will find that support is fast to respond and generally can answer most questions. I managed to trip up the staff in regards to bonus terms, but they were fast in getting an answer emailed back to me.
The casino does protect user information through SSL encryption technology, which does protect your data from being stolen by thieves or hackers. This is done by scrambling your information being sent to and from the casino, and that data is only readable by authorized casino staff.
Terms and Conditions, Banking
Looking through the terms and conditions at Superior Casino, there is nothing that stands out as being unfair or predatory toward players.
The banking system at Superior Casino is decent, if not a bit limited as the site services the American betting market. Deposits and withdrawals can be completed through Skrill, Neteller, ecoPayz, and Visa, while deposits can also be done through MasterCard, Paysafecard, American Express, and UpayCard. Withdrawals can also be done through check or wire transfer. It should be noted that there is a 72 hour pending time for withdrawals, but eWallet transfers are done immediately after, and bank wires take up to 10 days. There is a $500 daily and $2,000 weekly withdrawal limit for players, although higher limits are also available for VIP players.
Banking options at Superior Casino
Slots
There are a decent number of slots available for play with both video and classic slots in Superior Casino’s library. There are also a series of progressive jackpots available, giving players the chance to win large cash prizes.
Comp Point Program
Players earn 1 comp point for every dollar wagered at Superior Casino, and players are able to redeem 1,000 points for $1 cash in the casino.
Licence Information
Superior Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Superior Casino does not accept players from the following countries: Afghanistan, Alberta, Armenia, Azerbaijan, Bangladesh, Belarus, Bhutan, British Columbia, Bulgaria, Canada, China, Costa Rica, Croatia, Curacao, Estonia, Georgia, Germany, Guam, Hungary, India, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Lithuania, Malaysia, Manitoba, Netherlands Antilles, New Brunswick, Newfoundland and Labrador, Nigeria, Northwest Territories, Nova Scotia, Nunavut, Ontario, Pakistan, Poland, Prince Edward Island, Quebec, Romania, Russia, Saskatchewan, Serbia, Syria, Ukraine, Viet Nam, Virgin Islands, U.S. and Yukon Territory.
Player Issues
There are currently no known player issues pertaining to how Superior Casino conducts its gaming operations.
Wizard Endorsement Status
Superior Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Superior Casino.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.
Superior Casino Screenshots
Superior Casino
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Comments: 169
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User reviews marked with this logo are syndicated from LCB.org
3 / 5
Casino is average and rival slot games are good. Don’t like why it takes 2+ days to cash out. They need to always have live support for quick responses to make it better
4.2 / 5
Liked ItI had some good luck in my experiences with this casino. I like how everything runs when playing the games and it pays decent. I recommend playing this casino if you have not played it before.
5 / 5
I signed up from your link, took me to claim $50 chip. In order to register I needed to switch into desktop mode. Not sure that would have any effect but only thing I can think of. No live support available either.
3.7 / 5
OKI just really like the casinos that have Rival slots. But they do not have tournaments which I really like. It is decent online casino.
This casino is anything but it’s name. It’s not superior. It’s actually the opposite of superior. The withdraw process is horrible and the withdraw limits are a joke. This site glitches and kicks you off any time I get any features.
This casino is anything but it’s name. It’s not superior. It’s actually the opposite of superior. The withdraw process is horrible and the withdraw limits are a joke. This site glitches and kicks you off any time I get any features. It is not a casino to play at if you are playing to win and actually cash out your winnings. This is one of the bad casinos in my book I will not be putting my money in there any more!
Read more3.4 / 5
OKthis casino is ok they have some games i havent seen on a lot of casinos. the wins are not that great though. i never cashedout here so i cant say if they pay or not or how long they take to pay out. customer support is lacking a lot here they are no where near the best if you need help.
this casino is ok they have some games i havent seen on a lot of casinos. the wins are not that great though. i never cashedout here so i cant say if they pay or not or how long they take to pay out. customer support is lacking a lot here they are no where near the best if you need help. i wont be spending any money here not one of my favorite casinos by far.
Read more3.4 / 5
They’re ok nothing bad to say but nothing sets them apart from their competition Customer service is mediocre
3.4 / 5
OKThis casino has a nice roster of games and they include some progressive jackpot slots too. Regardless of how promising it may seem, I can't deny the fact that there are just too many problems in the site. Also, the bonuses are too basic and the deposit limit is too small. It's just really laggy.
0.1 / 5
TerribleWill not allow me to create An account when I click register it reloads the page I’m on and I can’t get anyone by chat nor email
You need to be on a desktop site I had the same issue and just figured it out a few minutes ago and created an account. So on your phone just click the drop down menu at the top left and check the box that says desktop site and the page will reload and your good to go on creating an account. Hope that helps.
You need to be on a desktop site I had the same issue and just figured it out a few minutes ago and created an account. So on your phone just click the drop down menu at the top left and check the box that says desktop site and the page will reload and your good to go on creating an account. Hope that helps. I couldn't find an answer to this issue anywhere.
Read more2.3 / 5
Playing here is fun. Deposits are fast, payouts…. That’s another story. I started my payout process on the 12th…. It’s now the 25th…. Not impressed at all by this.
Hello Anne, if you would like us to get in touch with the Casino regarding your payout please send us your casino username via private message.