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The Virtual Casino Review
33Show CommentsThe Virtual Casino welcomes players from Ohio
Ratings from trusted portals
33Show CommentsPlease be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. The Virtual Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided. Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.
We recommend these 3 trusted online casinos instead:
Introduction
The Virtual Casino is an online betting site that is owned and operated by Virtual Casino Group and based in Costa Rica. The casino is one of many put out by Virtual Casino Group, which has a bad reputation for slow payments and voiding wins for violating one of the many ridiculous terms and conditions that the group implements into its casinos. Violating these terms can be as minuscule as using two no deposit codes in a row without depositing. Because of this, we urge punters at The Virtual Casino to exercise extreme caution should they decide to gamble at this casino.Casino Info
The Virtual Casino Video Review
Bonuses
Below is a list of promotions currently being offered at The Virtual Casino.
Software Providers
The Virtual Casino is powered by Real Time Gaming and Spinlogic Gaming, which allows you to access the casino through both a downloadable piece of software as well as a web-based platform.Bingo
 Roaring Twenties Bingo |
 Bonus Bingo |
Caribbean 21
More information about The Virtual Casino's Real Time Gaming Caribbean 21
Face Up 21
 Face Up 21 |
More information about The Virtual Casino's Real Time Gaming Face Up 21
Match Play 21
 Match Play 21 |
More information about The Virtual Casino's Real Time Gaming Match Play 21
Pontoon
 Pontoon |
Other Games
The Virtual Casino is also home to 18 other games listed below:
Banking options at The Virtual Casino
| Banking option | Deposit | Withdrawal | |
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Bank Wire Transfer | ||
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MasterCard Credit | ||
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NETELLER | ||
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Visa Credit | ||
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Check/Cheque | ||
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American Express | ||
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Bitcoin | ||
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Discover | ||
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Skrill | ||
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Litecoin | ||
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Players Rewards Card | ||
Slots
Slots are a large portion of The Virtual Casino's library, with punters being given access to both video and classic slots.Comp Point Program
The Virtual Casino offers comp points to customers, but like everything else at the casino comp points are tied in with a series of terms that are excessive. The casino lists the following as their comp point rules: When playing with free chips or previously accumulated comp points, the Player may not accumulate new Comp Points; The minimum Comp Points allowed to be redeemed is 10; In order to be eligible for Comp Points, the Player's account must have a current balance of zero and no pending withdrawal requests; The value of Comp Points is as follows: 1 Comp Point = $1.00; With the exception of the above listed restricted games, the wagering requirement on all comp points is as follows: 30X on Slots, Keno, Bonus Bingo and Scratch Cards and 60X on all other allowed games; Unless otherwise stated by the casino management, Comp Points have a 1x max cashout limit.Licence Information
The Virtual Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.Countries not supported
The Virtual Casino does not accept players from the following countries: Afghanistan, Albania, Algeria, Angola, Armenia, Australia, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Costa Rica, Cote d'Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, Korea, Democratic People's Republic of, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Maryland, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Nauru, Nepal, New York, Nicaragua, Niger, Nigeria, Oman, Ontario, Pakistan, Palestine, Papua New Guinea, Philippines, Romania, Rwanda, Samoa, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Turkmenistan, Tuvalu, Uganda, Venezuela, Western Sahara, Yemen, Zambia and Zimbabwe.
Player Issues
Players have numerous issues with The Virtual Casino, including up to a 90 day "security check" for players, wherein the casino will track every wager and transaction you have placed at the casino. This means that you can expect significant delays in getting paid, and that the casino can and will void your winnings for even the most minuscule of rule violations. Because of these reasons, we urge players to use extreme caution should they choose to play at The Virtual Casino.Wizard Endorsement Status
The Virtual Casino has not earned endorsement from the Wizard of Odds.
The Virtual Casino Screenshots
Comments: 33
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0.1 / 5
I have been trying to close my accounts with them all day. This is a screenshot of the conversation I have had after trying to get my host 4 separate times. Each time she is in a meeting, on a break, in another meeting, leaving for the day etc. I have never cashed anything from this site.
I have been trying to close my accounts with them all day. This is a screenshot of the conversation I have had after trying to get my host 4 separate times. Each time she is in a meeting, on a break, in another meeting, leaving for the day etc. I have never cashed anything from this site. Payout takes at least 2 weeks from what I have seen online. I have lost thousands with them.
Read more0.5 / 5
there should honestly be a cap for the amount of real time gaming casinos in operation so that new ones will stop popping up that deserve to go directly onto the blacklist! keep the good ones and stop letting new ones open up!! I mean come on! Get creative and be original if you expect people to put their hard earned...
there should honestly be a cap for the amount of real time gaming casinos in operation so that new ones will stop popping up that deserve to go directly onto the blacklist! keep the good ones and stop letting new ones open up!! I mean come on! Get creative and be original if you expect people to put their hard earned money into your site! I mean come on people!!
Read more0.2 / 5
TerribleGood games but I wouldn't deposit anything they don't payout they just tell you for months they will
0.1 / 5
DislikeI really don't like this casino cause thier customer support is really terrible I couldn't get help for nothing
0.4 / 5
TerribleThe only thing about this casino that matters is that it virtually sucks!! I can’t even come up with enough words for this review since there isn’t anything to say here other than this is the worst place.
The only thing about this casino that matters is that it virtually sucks!! I can’t even come up with enough words for this review since there isn’t anything to say here other than this is the worst place. Nobody should ever play on this casino!! You’ve been warned!!! Not just my opinion either- apparently I’m not the only one who thinks that about this casino
Read more0.7 / 5
TerribleI only give it point 7 because of the games, every other aspect is zero. I played at this family of sites before knowing better. Now I know their service time in chat is horrible but there withdrawal is rediculous and they will do anything and say anything to avoid paying. Don't use this site
1 / 5
A general rule of thumb I have is to check out all the reviews of a potential place or product. Given the overwhelming majority of negatives here, I reluctantly decided to make a minimum deposit with the bonus. I did win, but weeks later I was waiting on the funds to be sent.
A general rule of thumb I have is to check out all the reviews of a potential place or product. Given the overwhelming majority of negatives here, I reluctantly decided to make a minimum deposit with the bonus. I did win, but weeks later I was waiting on the funds to be sent. Life is far too short and I hate DRAMA and BS. Never again will I play here. Disrespectful for paying customers to be treated in such a way. #STAYAWAY
Read more1.2 / 5
DislikeIf your having thoughts of making a deposit here I’d start considering to thinking about using your money elsewhere. It all boils down to who runs these casinos and the people who run this casino could care less about having happy customers.
If your having thoughts of making a deposit here I’d start considering to thinking about using your money elsewhere. It all boils down to who runs these casinos and the people who run this casino could care less about having happy customers. Anyhow if it wasn’t obvious already use my advice and stay away from this casino and it’s sister casinos . Don’t throw away your hard earned money.
Read more2 / 5
I have never deposited here because of the negative feedback, but I tried a ND bonus and did fairly well for a while with it. Failed in the end, but I didn't find the games to be too tight, at least during the bonus play... Probably a bit tighter with deposits.
2.1 / 5
OKI have deposited here 3 times but never won a penny.The games are very TIGHT.(slots) And this casino doesn't offer up any "3-d" games I am interested in either.
I have deposited here 3 times but never won a penny.The games are very TIGHT.(slots) And this casino doesn't offer up any "3-d" games I am interested in either.They have live chat but to get someone online in a timely manner is almost impossible! They are very good at giving bonuses but they get eaten away quickly with regular play :(
Read more