Responsible Gambling, Customer Support & Security
In what I consider to be a lapse in judgment from an otherwise very good betting site, there is no discernable information related to responsible gaming found on the VietBet Casino website. Any good casino should take the time to explain problem betting behaviors and provide resources for fighting that, but that’s not present here. We sincerely hope that the casino fixes this moving forward.
Customer service is available around the clock at VietBet Casino, with the staff ready to help you via live chat, email, or telephone 24 hours a day, 7 days a week. Having been a long time customer of 5Dimes, I can attest that the staff is great and they never have any issues solving any hiccups that have arisen for me in the past.
The casino surprisingly doesn’t use 128-bit SSL encryption technology throughout their entire site, which is strange, as it means that the site isn’t protected from the ground up. Looking through the development tools of the site, I couldn’t ascertain as to whether encryption is present at all, which is a concern for me.
Terms and Conditions, Banking
Looking through the terms and conditions at VietBet Casino, there’s nothing that stands out as being unfair or predatory toward players.
For an American friendly casino, VietBet’s banking system is about as good as you’ll see. The company provides deposit and withdrawal services through bank wire, check, MasterCard, money order, P2P transfer, Visa, and Bitcoin. Withdrawals processed in Bitcoin are done in 24-48 hours, while wires take 4-6 days to be completed, and checks are processed in 7 business days. There is a $3,000 limit on checks or wire transfers coming out of the site.
Banking options at VietBet Casino
Slots
There are a decent number of slots on offer at VietBet Casino, with the site offering both video and classic games to their customers. There are a number of progressive jackpots on offer, and players can access the games on their smartphones or tablets if they want to.
Comp Point Program
VietBet Casino does not currently offer comp points to their customers.
Licence Information
VietBet Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.
Countries not supported
VietBet Casino does not accept players from the following countries: Afghanistan, Aland Islands, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Ontario, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Yugoslavia, Zambia and Zimbabwe.
Other Products
In addition to standard casino games, VietBet Casino also offers a full sportsbook, poker room, and live dealer casino to their customers.
Player Issues
There are currently no known player issues pertaining to how VietBet Casino conducts their gaming operations.
Wizard Endorsement Status
VietBet Casino has not earned endorsement from the Wizard of Odds.
VietBet Casino Screenshots
VietBet Casino
You have successfully logged in!
Please check your email and follow the link we sent you to complete your registration.
Comments: 9
Please login or register to submit your comment.
User reviews marked with this logo are syndicated from LCB.org
2.5 / 5
Averageviet casino, also sportsbook, I mainly bet on sports. but viet (I don't know if it a sister site with 5 dimes) but the lines of betting is top up the notch.
0.5 / 5
wanted to try the sportsbetting, but really difficult to deposit or even find information. Bitcoin payments are weird
3 / 5
OKI don't really like the layout of the casino, it just looks like a bunch of rules and regulations to me and does not draw me in and make me want to play. I want to play some slots not get schooled on a billion rules.
I don't really like the layout of the casino, it just looks like a bunch of rules and regulations to me and does not draw me in and make me want to play. I want to play some slots not get schooled on a billion rules. The bonuses aren't that appealing and they don't accept you to have an account in their other 5+ casino sister sites. Not for me.
Read more2.6 / 5
OKsome how i cant deposit , tried gameplay is good for poker room , but casino kinda slow , and website ugly , it same like other rtg , not much different
2.2 / 5
OKThe games remind me of the games you play on some of the Bingo casinos, but I liked it.
0.5 / 5
DislikeI couldn't get access to the casino section. It kept saying invalid username or password. There was no separate sign up for grand casino and when I pressed forgot username or password it said invalid email address. I got tired of trying so I won't go back
2.8 / 5
I am very surprised at the name of casino firstly. And after checking the casino, I am sure that the owner of this casino is vietnamese, or maybe the parent company is located in Vietnam. It is first time to see any casino providing Vietnamese language.
I am very surprised at the name of casino firstly. And after checking the casino, I am sure that the owner of this casino is vietnamese, or maybe the parent company is located in Vietnam. It is first time to see any casino providing Vietnamese language. So, I guess that the target players are oversees vietnamese who are in US or other countries. I think that I won't play in this casino.
Read more3.7 / 5
Has any players from the US had a difficult time registering an account? I keep getting a message that my email address must be under 30 characters which in itself is really WEIRD especially when it is under that amount.
3.8 / 5
Liked ItI like this place, they send lots of mailers, and loads of bonuses, and... have live dealer. check them out they are a great casino in my opinion, and i think they do a very good job.